Question about Toshiba Gigabeat S30 MP3 Player

1 Answer

Toshiba Gigabeat 30gb - touch pad non responsive

Have a Gigabeat 30 which is 18 months old. Been working fine then suddenly the cross style touch pad has become non responsive. You can turn the unit on, the blue buttons on the side work, but the touch pad appears jammed or dead. Every so often it springs to life and you can scroll through and select a song, but then it could also stick in a position and keep flicking through tracks and wont stop until your turn the unit off. Is this a common problem with the gigabeat? Can it be fixed?

Posted by on

  • Anonymous Dec 20, 2007

    i have a 30gb toshiba and the cross is non responsive. what should i do?

  • ford50 Dec 20, 2007

    i have a 30gb gigabeat and the cross does not work. what should i do?



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hey there Dude22,


Thanks for sharing your problem.  I own a Gigabeat 60 GB and have similar issues. From day 1, this player has been nothing but frustration for me and Toshiba hass been less than helpful.

Yes, it looks cool and it's not an Ipod like everyone else has, but you pay a high price for this buggy player.

The first issue was the ultra-short battery life for which I sent it back to Toshiba. I got the player back but with the exact same battery performance (3-4 hours for audio).


The second issue is similar to yours. At some times, the player starts leading a life of its own and would start scrolling by itself.

I noticed this is happening always when using the 'northern axis' of the cross style touch pad and not when using the 'southern axis'. By pressing the southern axis, you can also stop this fast scrolling and be able to select a song, at least in my case. When asking Toshiba, they told me not much more than i already knew; that the problem could be mechanical or electronic and that I had to send it in for repair.

Since my player is no longer under warranty, they would charge 139 USD for this. I said absolutely no way since you can buy a new Gigabeat 60 GB for 200 USD now (not that I would ever consider buying a Toshiba again). I have decided that I am just gonna use my player like it is as I can still use it, although this scrolling is very annoying.

My vision is that no matter what brand you buy, at some point (and sometimes very soon), these mp-3 players break down as they are designed to be disposable objects and most companies are not interested in dealing with customers having problems.

It is almost insulting. When I looked for updated firmware for the Toshiba Gigabeat MESVK, I could not find a thing anymore on the Toshiba website, as if it never existed!! And this for a player that has not been on the market for much longer than 1.5 year....


So, in a nutshell, yes, I think your player can be fixed but it depends on the level of money, time and frustration that you are prepared to do it. FYI, I popped into a Radioshack store and they would be willing as well to have a look at it and give you a price-quote about how much it would cost to have it fixed (although no guarantees for repair.)


Posted on Oct 11, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Scrolling screen sometimes then non response

I beleave this is a hardware side problem.. how old is the player?

Jun 06, 2008 | Toshiba Gigabeat MEGF40S MP3 Player

1 Answer

Toshiba Gigabeat-U MP3 Player suffering "USB ERROR #203"

try reinstalling any software that come with it.
try a different usb cable.
try different usb ports.

Jun 28, 2009 | Toshiba Gigabeat MEG201 MP3 Player

2 Answers

Touchpad no longer works

I had this problem. There is a guy on ebay who sells these for less than 20.00 with shipping.
Not to bad to replace. Take flat blade srewdriver pop top and bottom piece off. Remove the 4 screws from the bottom. Carefully lift lcd and battery. DO NOT disconect these. The new touch pad simply plugs in. Not too bad if you are a little bit familiar with electronics.

Dec 27, 2008 | Toshiba Gigabeat MEGF40S MP3 Player

1 Answer

Toshiba Gigabeat S 30GB Transferring error

You do not have enough room on your computer hard drive. In Windows XP, try a Disk Cleanup. This can happen when you've got a system more than a year or two old, and want to copy the whole 30GB or so.

Dec 20, 2008 | Toshiba gigabeat MES60VK Digital Media...

2 Answers

Touchpad won't work on my Gigabeat F40

Mine did the same, touch pad became erratic then stopped working, I could still access everything when linked to a computer. Then all stopped, on power up I got a 00000010 or 0000020 error and nothing.

I popped the end caps off, removed the two small screws holding the back on and found the strap of wires connecting the hard drive was almost completely dissconnected. Pushed the connector back together , reassembled and now all working

Apr 26, 2008 | Toshiba Gigabeat MEGF40S MP3 Player

1 Answer

Toshiba Gigabeat 30gb

If you stored music on a hdd it should be safe. If all else fails, remove the hdd and connect via usb to a computer to retrieve the music.

Jul 03, 2017 | Toshiba Gigabeat MEG201 MP3 Player

2 Answers

Gigabeat will not turn on

I had the exact same problem Allii366, and it turns out all I had to do was reset the battery switch, and it accepted being charged again.

I hope this helps man.

Aug 27, 2007 | Toshiba Gigabeat MEGF40S MP3 Player

2 Answers

Gigabeat has froze completely

Turn off the battery with a toothpick or pencil then turn it back on. You can do this on the bottom side.

Aug 09, 2007 | Toshiba gigabeat S MP3 Player

Not finding what you are looking for?
Toshiba Gigabeat S30 MP3 Player Logo

256 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

James DuPont Jr
James DuPont Jr

Level 2 Expert

91 Answers


Level 3 Expert

5318 Answers

Are you a Toshiba Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides