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Error 345 hp 8600 officejet pro when sending fax

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: i have a hp officejet

Try unplugging and plugging in again. Many modem failures on this model.

Posted on Aug 31, 2008

leroyal
  • 2120 Answers

SOURCE: Have installed a new HP

It should receive straight out of the box. Is your phone line DSL?

Posted on Sep 01, 2008

leroyal
  • 2120 Answers

SOURCE: cannot receive or send faxes,

Strange...

Try unplugging the machine for 10 seconds, normally HP's will tell you if the have a bad modem ("checking phone line").

Plug a regular phone into the wall jack and listen for a dial tone also make sure the phone cord is plugged into the LINE port of the fax not the phone icon port.

Posted on Oct 02, 2008

  • 111 Answers

SOURCE: FAX errors 345 346 and 350

HP.com has a web page for your product with all of the fax error codes listed and how to interpret them:

Fax Error Codes

Once the page opens, you'll have to scroll down until you find your error codes in the list. The codes in that section of the page don't seem to line up well. All of the codes have to do with the quality of service on the phone line. If the people you're faxing to are receiving all of their faxes except from you, I'd suspect your phone line may have a problem. Here's what I got from the list:

The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power related problems.
OR
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
OR
The remote user has pressed the Stop key while the reception was in progress.
OR
Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.

Check with your phone company to see if their are any problems on your line. It looks like anything that even momentarily interrupts your phone connection will cause these errors. Good luck.

Posted on Nov 04, 2008

  • 1 Answer

SOURCE: feeder tray does not feed during fax

Hp help
Automatic Document Feed (ADF) does not pick up paper. Follow each step, problem seems to be in pick assembly. Prcess took less than 5 minutes with a successful outcome.



Posted on Apr 29, 2009

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1 Answer

We are having issues faxing to one particular number. We think our fax goes through, but spits out a Error 345*. Nothing is sent


fax machines talk to each other before sending data to ensure that the sender/receiver are on the same format and are compatible
for one particular number to be a problem indicates a fax number problem in setting the dialed number area code , dashes etc are all specific
ring the receiving department and ask to confirm that they are having trouble receiving faxes from your number as well

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I bought all new cartridges, inserted them the way they were removed, but message board still says defected cartridges. how to install ink properly and make error message disappear?


Here is a video from HP explaining the process. IF you followed this procedure and are getting errors, then you may have bigger issues. I am assuming you are using genuine HP ink, not remanufactured or refilled cartridges.
Replacing Cartridges for HP Officejet Pro 8600 All in One Printer Series...

Aug 31, 2016 | HP Officejet Pro 8600 Plus e-All-in-One -...

1 Answer

How can I send a fax?


see page 22
you can scan and send as fax

To use more advanced settings of HP Digital fax see pages 52 .. 62
http://h10032.www1.hp.com/ctg/Manual/c03026243.pdf


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Apr 12, 2016 | HP Officejet Pro 8600 Plus e-All-in-One...

1 Answer

My HP 8600 Premium no longer sends or accepts FAXes. It says it's connecting, but never does. And returns error 344. I know the other fax machines are working fine. Please advise.


Here's a document that explains some on the fax error codes: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=buu02549
The code 344 indicates noise or static on the line and usually the best way to get around that is to disable Error Correction Mode and/or lower the fax speed.
To disable the Error Correction Mode (ECM) touch the right arrow, then Setup, then Advanced Fax Setup, then down arrow and then Error Correction Mode and set it to Off.
To lower the fax speed, also go to Advanced Fax Setup and set it to Slow.

Nov 07, 2014 | HP Officejet Pro 8600 Premium e-All-in-One...

1 Answer

HP Office Jet Pro 8600 Plus throwing error code C8190002


Look up on Google first the meaning of that error, than you'll know how to fix it..

Oct 11, 2014 | HP Officejet Pro 8600

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