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Error 13 on Bosch. Door wont open. Clothes inside machine

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: My brand new Bosch is not draining and is showing E:13 error code

Put the washer on cold and run "TWO" cycles. There is too much soap or fabric softner.

Posted on Nov 27, 2009

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  • 1 Answer

SOURCE: Bosch Nexxt Essence Washer

i have the same problem with a bosch at a rental unit i just moved into. the door is locked up until the 25 or 41 minute cycle depending on the cycle used.

$500 to fix the motor, YIKES! and its my responsibility, yikes again.

definitely a motor problem not a door problem.

Posted on Apr 09, 2010

  • 1382 Answers

SOURCE: door wont open on bosch classixx 6 1400 express washing machine

Hi,
The "F16" on a Bosch indicates the door is open / unlocked. If it's happening during a wash it would suggest either a faulty door lock, faulty wiring or worse, a faulty main control board. The wash program should halt when this comes up but you should be able to restart it when the door is closed. As the cost of a new door interlock isn't overly expensive. The best way to fix this problem is to purchase a new lock and fit it.
Thank you !

Posted on May 19, 2010

  • 1 Answer

SOURCE: Bosch Error Code 13 Washer won't drain

First, unplug your washer. After that find the little round plate below your drum opening on the exterior of the washer. It should have a small hole in it. Use something to gently push trough this hole and twist the cover off, Inside there you will find the drain access. Be careful, if there is water in your drum this will make a mess when you unscrew the drain access. Take the usual precautions and unscrew the drain access slowly until it is off. Remove any obstructions and replace access door and cover. Clean up any mess and plug back in your washer and try again. takes about thirty minutes to an hour depending on how much water is in the drum.

Posted on Sep 21, 2010

Macmarkus
  • 2605 Answers

SOURCE: The most apparent problem is that my Bosch 500

Hello,

Welcome to FixYa.

I can't believe the person you spoke to didn't give you more info, specifically the most common problem when dealing with the "E13" error. I do believe you, I'm just embarrassed as a member of this industry with the service at times.
Just proves my suspicion those call centers are nothing more than an answering service with generic "trouble-shooting tips" on a computer screen...not technicians. Fortunately I am an authorized Bosch technician and should be able to get you going. The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

  1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner) macmarkus_26.jpg
  2. Find a drill bit or small screwdriver that fits in the hole in the round door.

macmarkus_30.jpg


3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).


4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand or with the aid of pliers.


macmarkus_32.jpg


( you should also see a ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )


macmarkus_31.jpg


There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out


5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.macmarkus_28.jpg




macmarkus_29.jpg


6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.


7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.


Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.


Regards,

Macmarkus :)

Posted on Nov 11, 2010

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Hello & Welcome to FixYa

E13 error in your Bosch WFMC washer is a drain error and is displayed when the drain time exceeds & the washer is unable to drain so the door won't open sometimes when this error is displayed. You will have to clean the drain trap in the bottom right hand corner. You can stick a straighten paper clip in the access panel located inside the front bottom panel through the whole and then turn the access panel counter clockwise to unscrew the plastic drain cap behind it. After everything is cleaned and the error returns then replacing the drain pump is recommended repair. Please get back to me if you have any other questions.

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Hello! My Bosch Nexxt series 300 washing machine is showing a E: 13 error and won't open. I have tried unplugging it but that doesn't seem to help.


e 13 is a door lock error if you are lucky you may have a manual release check where filter is for a red pull release this mechanically activates the door to retrieve trapped washing,if not lock will need replacing engineer visit unfortunately.

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Can't get locked door open


For the door locking problem, on several of the Bosch washers, there is a round plate at the front bottom with a hole in it. One can place a thin phillips screw driver or some thing that goes in and turn the plate while pressing the plastic latch behind the hole to open the plate.

There is a mecahnical door lock release mechanism you can see or reach inside. Open the washer door while pulling on that. You can atleast get to your clothes inside.

There is a filter/drain mechanism inside this area. The manual and the postings here suggest a few more things you can do further to remove junk/blockages in this, but that is a messy job.



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