Question about Cuisinart DLC-2011 PowerPrep Plus Food Processor

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Cuisinart will not pulse or shut off, lights light up on the dough and the On buttons. Have to unplug it to stop it. It happened when I was making a recipe using pulse and just took off on it's own and won't stop. HELP, I just bought this and have used it less than a dozen times!!!!

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Cuisinart Prep 11 Plus Food Processor - Help!

Not sure if you found the solution by now but we recently had a similar issue. Make sure the bowl is put on such that the handle is facing the front of the processor. There is a little black button that gets depressed when the lid gets put on. We had to get the thing to work one night and spent hours trying to get the processor on and then trying to get a blender to work before finding the problem.

Hope this helps.

Posted on Nov 28, 2008

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ThaMp3Doctor
  • 8596 Answers

SOURCE: Tried to use my powerprep pluss cuisinart food

Remove the work bowl from the base of the food processor, and separate the bowl, lid, and pusher sleeve.
Plug the base into the wall outlet, turn the food processor ON, and then use a pen to press in the dark grey or black button on top of the base of the food processor - if you hear some kind of noise, then your motor is still good.
Put the work bowl on first, with the handle facing the front of the food processor.
Put the lid on, with the lid lined up with the handle of the work bowl.
Put the pusher sleeve in the lid, with the metal piece facing the front of the processor.
Your processor should now turn on.

If it doesn't call Cuisinart and see if you are still in-warranty (3-year warranty).

Good luck!

-Tha Mp3 Doctor (also loves Cuisinart)

Posted on Mar 24, 2009

SOURCE: power is available (light is one) but nothing

Sounds like a safety feature working. Unplug. Take apart as if you are going to clean it. Check all parts carefully to see if there is anything broken, like a nub.(Are all parts there?) Put back together, making sure they are fully engaged. Plug in and try. This happened to my food processor and it was a bit of dried food stuck in the bowls sliding track that kept it from clicking fully connected. Hope this helps!

Posted on Jul 19, 2009

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You can download manual from the below link

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Sounds like a safety feature working. Unplug. Take apart as if you are going to clean it. Check all parts carefully to see if there is anything broken, like a nub.(Are all parts there?) Put back together, making sure they are fully engaged. Plug in and try. This happened to my food processor and it was a bit of dried food stuck in the bowls sliding track that kept it from clicking fully connected. Hope this helps!

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Remove the work bowl from the base of the food processor, and separate the bowl, lid, and pusher sleeve.
Plug the base into the wall outlet, turn the food processor ON, and then use a pen to press in the dark grey or black button on top of the base of the food processor - if you hear some kind of noise, then your motor is still good.
Put the work bowl on first, with the handle facing the front of the food processor.
Put the lid on, with the lid lined up with the handle of the work bowl.
Put the pusher sleeve in the lid, with the metal piece facing the front of the processor.
Your processor should now turn on.

If it doesn't call Cuisinart and see if you are still in-warranty (3-year warranty).

Good luck!

-Tha Mp3 Doctor (also loves Cuisinart)

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