Flash not working seems to be an ongoing problem with this model. Contact customer support at samsungcamerausa.com and fill out a repair request. My camera is also an A402 over 2yrs old and supposedly they are going to repair the flash free of charge. You'll have to pay to ship it.
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Can be for severe; reasons.
1. There is enough light.
2. You can force the flash, with the mode switch to Flash forced on, Slow synchro and Flash forced off. Try flash forced on.
3. The battery is not fully charged. When there is not enough power in the battery, the flash can't be charged enough to fire. But if the camera tries to charge the flash, a symbol with a lightening arrow and a dot is displayed. So if you see these symbols, could be you need better batteries. Try charging the battery.
4. the flash is really defect. Could happen too, but first check if everything from 1 to 3 is as it should be. only than you have to visit the repair shop or Sony if it is still in warranty.
This may sound obvious, but have you tried to make surer the battery is fully charged and then see'ing if it still does this? The reason I suggest this is that I had a similar problem and when I fully charged the battery this problem went away. I tend to keep an extra battery (fully charged) plus the charger on hand at all times.
As a first step, make sure the batteries are fully charged and check in the Shooting menu if you have switched the flash to 'off' mode. Then check the shooting mode. In some shooting modes (like landscape), some cameras do not fire the flash. To check if the flash is working properly, change the mode to 'Night Portrait' and try to shoot. This mode is sure to fire the flash if everything is well with the camera. If still the flash is not working, take it to the nearest authorized service center.
I'f your using alkaline AAs, try using rechargeable NiMH batteries or lithium disposables. Alkalines are very poor at supplying the kind of current needed to recharge the flash. I've found other Samsung cameras to be particularly fussy about batteries, and not always consistently so! Good luck.
Try changing to rechargable batteries. I had exactly the same problem. I used recharable they run out so tried various types of alkaline batteries but the camera would not turn on. Getting the flashing green light. Charged the batteries put them back in and working again
I do not have a solution but my camera has the exact same problem! Supposedly Samsung will charge a $55.00 fee to fix the flash, but several people seem to be having the exact same problem with their flash just not working, there should be something we can do about it.