Question about Xerox Phaser 8500/DN Printer
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Posted on Jan 02, 2017
SOURCE: rx tray full remove paper
That is an easy one.
Look into the area where the paper comes out. You have to look toward the upper rear area rear area. There is a white plastic flag, about 2 inches wide and 1 inch in height.
On each side of it you will see 2 areas where the shaft snaps into, that flag has popped out of those clips and is not seeing the sensor making the machine think there is a piece of paper in the output tray.
Reach in and gently maneuver that back into position and carefully snap it back into place.
That is an odd shaped actuator you can't see, but with some patience you can snap it back into place. Maybe also gently take a pair of needle nose pliers and slightly tighten those clips that it snaps into. I suggest that with a lot of concern so that you do not snap the plastic clips, they are part of the frame that if broken would be expensive to replace. Use your discretion as to whether they need to be tightened. If it snaps back in and feels solid DO NOT try to tighten them please.
Posted on Jan 03, 2008
SOURCE: repeated paper jams
These errors are usually caused by a cracked DM Camshaft (Drum Maintenance). This was a very common problem for Xerox, they usually broke while under warranty, but there a heck of a lot out there that are just now going bad after a year.
You may or may not need to replace the "Motor Process Drive Gears" as well as the DM camshaft.
You might be able to talk Xerox into doing this as a warranty repair, if you ***** real loud.
Posted on Aug 21, 2009
Chances are you have a buildup of toner on the charge corotron. This is a part of the copier that charges the drum to accept toner. If there's buildup of toner inside or on the grid of the corotron then the charge will be erratic or excessive and cause the paper to jam as it passes by the drum.
Check your user manual on how to properly remove and clean/replace the corotron.
Posted on Aug 21, 2009
try cleaning the microswitches. it may also have a sensor and if the little plastic piece that crosses between them has broken off it will throw codes. mine is ok so i cant say for sure but you can try to glue a suitable piece in there to trick the printer if thats the case or bypass the sensor. just a few suggestions from my experience with electronics
sensor is kind of this: gap is where the plastic part is supposed to go in between.
Posted on Oct 24, 2011
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