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Reset button wont depress - Premier Water Heaters

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Turn the power off, replace both upper and lower thremostats.

Posted on Oct 18, 2013

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Posted on Jan 02, 2017

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The tankless water heater was working this morning, but now it seems no power is going to it. We've checked the circuit breaker several times but it doesn't seem to want to reset. Is there a fuse that...


If the circuit breaker will not reset it could be a few different things. First, circuit breakers do wear out. The bi-metal strip that makes the breaker function does break down metallurgy wise. A new one would have to be installed to fix this problem. The other possibility would be that a wire inside the water heater has grounded out thus not allowing the breaker to reset. A wire might have gotten to hot and the insulation around it might have melted or became brittle and fell off allowing the wire to touch bare metal inside the water heater.

May 02, 2011 | Stiebel Eltron TEMPRA 24 Tankless Water...

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My Tempra, 29 Plus quit heating. I checked the breakers and they are ON. Where is the thermal cut-out located ? How is it reset? What temperatue should I set on the dial?


Take off front cover, on the top of the two cylinders in there (the heating system) there will be a small red button. That is the Safety Thermal Cut out, depress that red button. It is similar to a circuit breaker. If the red LED comes on when you turn on hot water at a sink then that was the problem. I have on that trips periodically. Its annoying but not enough to replace the part yet. Good luck.

Feb 07, 2011 | Stiebel Eltron TEMPRA 24 Tankless Water...

1 Answer

How can I reset the thermal cut off


Take off front cover, on the top of the cylinder(s) in there (the heating system) there will be a small red button. That is the Safety Thermal Cut out, depress that red button. It is similar to a circuit breaker. If the red LED comes on when you turn on hot water at a sink then that was the problem. I have on that trips periodically. Its annoying but not enough to replace the part yet. Good luck.

Dec 05, 2010 | Stiebel Eltron TEMPRA 12 Tankless Water...

1 Answer

I need to know where the reset buttons are located on the 30gal model 71-305 Rheem hot water heater. Help I'm not getting hot water so I'm trying to start with what may be a simple solution.


Shut off all power to water heater at breaker panel,remove side cover where thermostat is located. Test that there is no voltage at connections, with meter, to be 100% sure you shut off correct breaker. Thermostat should have a red button in middle to depress to reset if it's tripped.

Oct 23, 2010 | Rheem Water Heaters

1 Answer

After a power outage, the water heater continues to go into vacation mode and we can't keep hot water in the house. Any suggestions before we have to spend 100 for a plumber to come and spend 2 minutes to...


Ideally you have the original operating guide that came with the unit. The guide should show the location of a reset button and explain how to reset it to original factory settings.
If you don't have the guide, open the control door and see if instructions are printed on the inside of the door. If not look for small (usually red) button behind door and depress to reset.

Jun 05, 2010 | Water Heaters

1 Answer

Reseting water heater instructions


remove upper panel (turn power off)and there should be a plastic guard there.remove and should be a red button,depress it and listen or feel for a click,and that should be it . if not you may need new thermostat's

Apr 26, 2010 | Rheem 40 GAL ELEC TALL Water Heater 6YR SC...

1 Answer

Water heater will not lighr


Most likely the thermocouple which goes from the gas valve to just above the pilot light flame is bad. You can get these from any furnace supply or Lowes/ Home Depot normally. If you can depress the gas valve button and get the pilot light to light, and after holding the button in for about a minute you see it go out, then it is definitely the thermocouple.

Jan 23, 2010 | Rheem 40 Gallon FVR NATGAS Low WATER...

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I was changing my filter in the ge filtration system, and it says to turn off the water and press the red button. Then it says to unscrew the filter take the old one out and clean the filtrstion system...


before putting cover on, chk the button to make sure it isn't staying depressed and see what the button is doing when depressed. The cover may have to be in a certain position. with the cover in place, gently rotate untill button pops up

Apr 22, 2009 | General Electric GE SmartWater Household...

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No hot water in our tankless water heater


You may find this info helpful.
http://www.stiebel-eltron-usa.com/pdf/install_tempra.pdf

If you don't find what you need, you will need to contact them directly.

Apr 05, 2009 | Stiebel Eltron TEMPRA 12 Tankless Water...

1 Answer

Lighting the pilot light


The steps involved can vary slightly depending on your furnace model and pilot valve type, so if possible try and find the instructions inside the furnace door cover or in the instruction manual. This is for a gas fired furnace, but applies to any gas-fueled appliance including water heater. Two of the most common types of pilot valve body assemblies either have a red reset button and a gas valve or no reset button and a valve knob that can be depressed. But whichever type you've got, if you have an older model furnace with a standing pilot (flame is lit all the time) then this is the basic procedure.
  • Turn you thermostat to 80 degrees or to a setting that will demand heat. Make sure the thermostat is in "Heat" mode.
  • Go to the furnace and find the pilot valve. The pilot valve body is a box shaped device into which the main gas line will run and is located near the gas burners. It will usually have a gas **** or valve knob that reads "On, "Pilot" and "Off." Locate this gas **** or knob.
  • Turn the knob or gas **** to the "Off" position and wait about 3 minutes for any residual gas to clear away.
  • Find the pilot. It's located near the gas burner tube assembly in the furnace.
  • Get your match or lighter ready. Sometimes the pilot is hard to reach. If possible, try and use a long fireplace match when you light it. If you don't have a fireplace match then a butane BBQ grill lighter works well too. If you don't have that, then you can fasten a match to the end of a stick when you light the pilot
  • If you have a pilot with a red Reset button, turn the gas valve from "Off," to "Pilot."
  • If you have a pilot with no red button, turn the knob from "Off" to "Pilot."
  • Place the lit match or ignited lighter tip at the pilot and depress and hold the button or depress the knob as appropriate. Depress the button or knob for about 30 seconds. This maintains gas flow to the pilot until the thermocouple gets hot enough to open the main gas valve.
  • Once the pilot stays lit, slowly release the button or knob and turn the gas **** or knob from the "Pilot" position to the "On" position. This will ignite the burners and keep the flow of gas supplied as required for the burners as called for by the thermostat.
  • If the burners fail to ignite then it may be because the thermocouple did not get hot enough to open the gas valve. Wait a few minutes and then repeat the above procedure. This time hold the red reset button or depress the knob for about 45-60 seconds.
  • Once the main furnace burners ignite, adjust the thermostat to the desired setting.
  • If you've followed the previous steps on lighting the pilot and it still does not light after, or will not stay lit, then you probably have a problem with the thermocouple or an adjustment needs to be made to the pilot. You'll need a furnace service technician to replace or repair these parts. You may find that the pilot lights, but it is an anemic looking flame. That's a different problem we'll look at in the next section.
  • If the pilot lights but the flame is a weak yellow flame, it will not get hot enough to heat the thermocouple to its set point allowing the gas valve to open.
    A natural gas flame should be a bright blue with the tip of the flame having just a tinge of yellow. A propane flame should have a bluish green flame with a tinge of yellow at the tip. The flame should be strong enough to hit the thermocouple tip about 1/2 inch from the tip end. If the flame is weak or shaky looking, check to see that a breeze or draft is not blowing on it. Adjusting the Flame
    There is usually a small screw on the pilot valve body that will adjust the flame. You may have to refer to the manufacturer's instructions to find the screw. Turn the screw as needed to adjust the flame throw. Yellow Flame
    A yellow flame is caused by lack of air and incomplete combustion. It can be caused by a dirty pilot tube tip. Split Flame
    This is caused by dirt in the pilot tube. Take a needle or small nail and gently clean the tube. Flickering or Wavering Flame
    A flame that flickers is usually caused by a draft.
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Feb 18, 2009 | Water Heaters

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