Question about Brother MFC 420CN All-In-One InkJet Printer

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I have a Brothers MFC-9700 3 in 1 Multi-function machine. My old computer everything worked fine but since I changed my computer to a HP Compaq my printer and fax works fine but my computer doesn't see the scanner driver. I tried a bunch of things that people on the internet suggested and none of them worked so I went through Brothers tech and they went through everything that was suggested to me from the people on the computer. Bottom line they couldn't figure it out and gave up. I don't have the software disk from brothers anymore and I don't have warrantee on the HP I bought because it's a used hard drive that was cleaned. Does anyone have any suggestions?

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  • Tom Landucci
    Tom Landucci Oct 11, 2013

    I went to site and don't see anything about PS or PCL, what do they stand for?



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  • 38 Answers

Go to brother's website and down load a current driver. try both PS and PCL

Posted on Oct 10, 2013

  • david hooton Oct 11, 2013

    PS is post script driver, PCL is a driver w/ another printer language

  • david hooton Oct 11, 2013

    Add a CommentPCL is better at graphics



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Posted on Jan 02, 2017

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SOURCE: Brother MFC 420 CN

the brother printer is not a good brand i also have a brother mfc 3220cn and it gives the same problem, what you have to is unplug the machine and let it stand for about 2 days take out the cartridges and clean the printing with air replace back them and plug in.that should remedy your problem.i urge on you never to buy brother printers.if you buy them get a bottle of phensic along with it.good luck my brother.

Posted on Apr 04, 2007

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SOURCE: Brother MFC-5440CN Printer Problem

If this only happens when you are copying.

1. Your scanner glass is dirty. Open the lid, use windex to clean the flatbed. Look on the left side. You should see a strip of glass, with the scanner sitting under it. This strip is used when the document feed is being used. Make sure it is clean. Most common problem is getting a little whiteout or the sticky residue from scotch tape on this glass, which causes lines down your copies.

Clean it with alcohol which will dissolve the sticky stuff and the whiteout.

If this does not solve the problem, the CCD scanner in your machine might be going bad.

Posted on Dec 30, 2007

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SOURCE: Change Language on Brother MFC-215C

PLEASE, can anyone be sure of the eeprom code for GB before I start the procedure, I tried to contact the hotline but I'm not sure of their phone number either.

Thanks for ur help

Posted on Jun 02, 2008

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SOURCE: black print won't work on Brother MFC-845CW

Open the case,i don't sure were the cartridge is located but i think is easy to you to find it.When you found it, wipe the botton part of your cartridge use soft clothe for cleaning.Look at mannual to locate the cartridge.

Posted on May 20, 2009

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i had the same experience, everytime it issue, the best way is restart your pc and printer.
then should be working fine.

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