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HP 2310ei blank screen

Hi, I have the above monitor which I brought off eBay and picked up from the blokes office. When I plug it in the power light comes on and if I touch the menu button they light up but the screen is totally blank. Does this sound like a back light problem or a more serious screen problem ?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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El Duderino
  • 47 Answers

SOURCE: Screen goes blank

Hi jkm007, Sounds like the back light inverter board is bad. It's a very common problem. LCD's use four small cold compact fluorescent bulbs to back light the display. (thats what gives the LCD it's brightness allowing you to see it) The inverter board runs these lights and when they go bad they will typically show symptoms like you have or the monitor power light comes on and you have either no display or a very dim display. If you ever have one that has no display but the power light is on you can check by shining a flashlight directly into the LCD from the front (right into the screen) if you can see an image then it's either the inverter board (most likely) or the CCFL bulbs have gone bad. The inverter board and CCFL's are replaceable. Good Luck, El Duderino

Posted on Nov 26, 2006

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  • 86 Answers

SOURCE: check signal message when data cable unplugged. blank screen when data cable plugged

This problem is most likely to be caused by a bent or broken pin on the CRT video cable at the VGA connector, OR, this could also be caused by a damaged VGA connector on the back of the laptop. If neither VGA connector is at fault, the problem could be caused a damaged (kinked) CRT data cable, or internal damage to the VGA connector on the back of the laptop, though I suspect the problem is more likely to be external, and you probably won't have to disassemble the laptop to locate the culprit...

Posted on Mar 31, 2007

  • 85 Answers

SOURCE: HP mx705 17 in.CRT --Blank monitor

I assume the monitor is still plugged into the back of the system?

If so, do you get any beeps which can denote error codes for the system?  Put your ear to the monitor, any strange whinning noise?

Posted on Oct 23, 2007

  • 1684 Answers

SOURCE: Dell monitor shows blank screen, green power light stays on

Hello,

You have a monitor with a common problem. After a few years some LCD monitorswill blow a power supply. The problem is caused by parts calledcapacitors overheating in the confined space of he monitor. If you aregood at electronics repair/soldering you can usually fix he problem. Check out a few pictures on my web site www.ccl-la.com/badcaps.htmYou can take the back cover off your monitor and look for the bad parts,replace any that look like the pictues and your monitor should workfine. The capacitors do need to be installed with the correct + and -connections, note the stripe on the old one and insert the new one thesame way. If you don't want to try the repair yourself we offer a repair service for $35 plus shipping. I hope this helps, if so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com
Over 21 years of computer and printer support/repair

Posted on Jul 03, 2009

  • 1 Answer

SOURCE: Benq FP71G monitor screen displays momentarity on

check your power supply and power cable and check your monitor cable if its not damaged..or try your monitor to another computer..

Posted on Jan 19, 2010

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My 1 year old computer has a black screen but u can hear the computer running help....


Are you getting any beeps while your computer starts up or when it has already started? If yes, then refer to the following HP Support page to get details about different types of beeps and the respective issue they indicate:
http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02222922#N315
If you are not getting any beeps, you can start troubleshooting the issue by first checking the connectivity and performance of your monitor. To do this, refer to the steps below:
1)Make sure that your monitor has power and the power light on it turns On when power is supplied to the monitor. If the light stays Off, turn Off the power supply- unplug and plug the power cord- reseat the power adaptor connection on your monitor's end- turn On the power supply. If the monitor's light glows, see if the computer still shows the blank screen. If yes, follow the steps ahead.
2)If your monitor is of flat panel LCD type, unplug its power cord and wait for around 30 seconds so that the electronics in your monitor are reset. Now reconnect the cord and turn On the monitor.
3)If you are still facing the blank screen issue, disconnect all the connected devices to your computer except mouse, keyboard, and monitor. Also remove memory cards from card reader slots (if any) and thumb drives connected to your computer (if any).
4)If the above steps do not resolve your issue, you can try (if possible) to connect your monitor to another video cable (if it is detachable) for testing purpose.
If the issue still persists, you can refer to the HP Support links below to troubleshoot your issue:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02217843&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=5296671#N69
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03518095&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=5296671

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