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LG tumble dryer

Will not tumble, can hear motor trying to work and can sometimes get drum going but it will stop

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  • 8 more comments 
  • tmk1906 Sep 24, 2007

    Checked the belt, no signs of wear and tear still tight. Rotated drum to check whole thing looks good as new. Any further thoughts?

  • tmk1906 Sep 26, 2007

    Well still alive but mainly because I cant get 3 of the screws off the machine. Any tips? Called in the muscle so to speak and had my husband give it a go, he did manage to get one off (was more than 3 I could not shift) but then the tip broke on the screwdriver. I understand they use some sort of solution to almost epoxy some of these screws in because by nature the machine shakes some so it keeps everything in place. If so any way this can be sorted? Dying to try out your last suggestions if only I could get that far! In meantime I will try to flag down my neighbor he is a contractor might be more the level of muscle I need. Thanks much.

  • tmk1906 Sep 26, 2007

    Right screwdriver alright, well fits the screw perfectly did manage to get some of them shifted the ones on top were easier think it is because I could put my body weight into it if I do that on the back the machine shifts forward. Unfortunately my arms are as big as twiglets this is probably more the problem. Ill get Next door over to give it a go and let you know how I get on. Ta really appreciate all your help.

  • tmk1906 Sep 27, 2007

    Well got the back off then worked out I didnt need to can get in from other side was hard to tell before. Connections fine, no signs of water at all, all visable copper contacts look fine (your advice was great there made it easy to find), stationary coils fine, start capacitor looks brand new. In fact it all looks brand new apart from the dust I vaccumed off but then again the machine is only 2 years old. Was surprised to see motor looks simple plug and play job ticked off at expense but if you think thats the only option now I think I can confidantly replace it myself (assuming I can get one I hear LG parts are tough to get). BTW got screws out by putting in right size screwdriver and smacking screwdriver a few times with a hammer. Did no damage to machine. Might be a good tip for you should you get another weedy girl trying to fix her own machine lol. Thanks for everything never would have made it this far without you.

  • tmk1906 Sep 29, 2007

    New info for you, starts fine cold will run 5 mins then cut out can only restart after messin with drum a bit is something telling it that it is overheating possibly maybe a faulty safty device? Fiter problem somewhere? When it cuts out you can still hear motor going but drum stops rotating after a min it tells you to clean filters. I clean the filters every time after I use it internally and condenser filter clear also. Phoned manufacturer but getting nowhere.

  • tmk1906 Sep 29, 2007

    Its the LG 7cg condenser dryer model no TD-C70045E

  • tmk1906 Oct 02, 2007

    I have the user manual does not go into this level of troubleshooting.

    Capacitor replaced, all working fine. Capacitor on this model is not plastic btw hence the damage not being visible. Looked fine externally apparently the previous ones were plastic and did bubble when shot.

    Thanks for help managed to avoid the cost of a repairman.

  • gymcoach99 Mar 28, 2009

    My LG condensing tumble dryer filter clean icon flashes even after the filter has been cleaned and the motor will not run. Any ideas? could it be the moisture sensor tripping the system?

  • dle5932w May 05, 2009

    Does anyone know what type of capacitor an LG DLE5932 would take? I believe I have the same issue, start capacitor. It's still working as long as we give it a little help to start turning. Is it easy to find these capacitors locally?

    Hoping I can purchase or order the part before opening the dryer up so I can replace it and get it running again without leaving it disassembled or reassembling while waiting for part and going through the mess again.
    brianstring at yahoo

  • Anonymous Mar 15, 2014

    How to change motor on rc9011b lg tumble dryer

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  • 363 Answers

This could be a worn out or loose belt. You can get to it through an access panel on the back of the machine. Just make sure the power is disconnected first! Hopefully a replacement belt will be easy to obtain in your area. Regards

Posted on Sep 24, 2007

  • 4 more comments 
  • Martin B
    Martin B Sep 24, 2007

    Well done for verifying the belt.

    My thoughts now are with the motor especially since you said the drum somtimes moves.

    So if you're feeling confident get the screwdriver again..

    If you can get to it, there should be a push fit connector on the side or end of the motor.
    There is a possibility that this has somehow worked loose and the motor is not getting all the power on all the terminals.

    Other things to look for here are

    Water leaking onto the motor.

    Burned out carbon brushes on the copper contacts on the rotor that you might see though the vents on the end away from the pulley.

    Check that the stationary coils of wire in the motor are not discoloured.
    Check that the motor start capacitor (a plastic cylinder with 4 terminals) is still connected and not bulging or burned.

    You may have to remove the back panel or the top of the dryer to get a better look.

    I am crossing my fingers for you that there is something you can fix without needing to call an engineer or buying a new motor.

    And since I have no idea of how competent you are please do reply or I'll lay awake at night wondering if you were electrocuted because of my advice. Take care!

  • Martin B
    Martin B Sep 26, 2007

    Heh, glad you're still ok and that you aren't alone.
    Do you think you might have been using the wrong screwdriver? They are usually 'Posidrive'
    And I think you are right they do sometimes put on gunk called Locktite to stop the screws falling out but it's not meant to be immovable.

    Good luck, hear from you soon.

  • Martin B
    Martin B Sep 29, 2007

    Fantasic to hear you you've got this far but sorry there's nothing visibly wrong.

    Is there anyway you can get your hands on a multimeter to check the continuity of the motor and check that mains is getting to it?

    Either that or remove the motor and take it to your domestic appliance repair shop where they could test it for you and possibly order a new one if necessary.

    I can feel you are getting close to the solution.
    Best of luck.

  • Martin B
    Martin B Sep 29, 2007

    If you've still got the back off can you see if the motor is turning when the drum stops working?

    I think if it was a safety cut then the power would be off completely to the motor.

    Also I'm thinking maybe the motor rotor brushes are worn or stuck and there could still be a humming from the stator coils.

    Are you sure the noise isn't another pump somewhere? Or has the main motor got a pump attached?
    I remember seeing a tumble dryer with a seperate pump once.

    Let me know the dryer model number I'll see if there's a free service manual on the net.

    Regards

  • Martin B
    Martin B Oct 01, 2007

    Cant find the service manual anywhere on the LG website or getmanual.com
    The LG website does have the user manual for free download if you haven't got it.
    Let me know if you have problems downloading.

    I'm at a loss with your problem but I have known motors to cut out intermittently and start working again when rotated, this was the carbon brushes in the motor.

    Whatever you decide to do to get this dryer fixed, come back and comment soon.

    Good luck.

  • Martin B
    Martin B Oct 02, 2007

    That's fantastic, well done.

    Sorry for fixating on the motor and thanks for the rating.

    All the best.

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Sound like the belt being broken or slipping badly, burn out motor, or worn support parts.
  • Dryer have a belt that rotate the drum, If the belt worn out or broken, it can not move the drum then you just need to replace it.
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