Question about NEAT Office Equipment & Supplies
Does the scanner have a ADF ( automatic document Feeder)
If yes then there is a tiny spot or something on the glass
a dot equals a line
Posted on Oct 11, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Yes. There will be an access cover / lid where the document goes in.
Open the cover, and you will see a thin glass, called the 'scan glass'.
Look in the middle of the glass. You will most likely find a glob of white-out, or ink on it.
Use rubbing alcohol to clean off the culprit.
Welcome to scanner / fax / copier troubleshooting 101!
Posted on Jun 18, 2008
The thick line is either because of dust sticking to the glass or a module problem. Try different brightness settings and scan white paper. If the thickness varies and also the sides of the black strip are jaggered (step like) then it is dust on Glass. use isopropyl alcohol to clean, dont use solvents. If the teickness is same for all levels of brightness and has a sharp edge always, it could be scan module problem.
Posted on Oct 22, 2009
Tips for a great answer:
Aug 02, 2015 | HP Office Equipment & Supplies
Jul 15, 2015 | Kodak i2600 - Document scanner - 8.5 in x...
Feb 04, 2013 | Epson AcuLaser CX11NF Printer
Jul 19, 2012 | Kodak i660 Scanner
Dec 20, 2010 | Canon PIXMA MP780 All-In-One InkJet...
Feb 20, 2009 | HP ScanJet 3670 Flatbed Scanner
Dec 13, 2007 | Office Equipment & Supplies
370 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: