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Black line scan document - NEAT Office Equipment & Supplies

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Does the scanner have a ADF ( automatic document Feeder)
If yes then there is a tiny spot or something on the glass

a dot equals a line

Posted on Oct 11, 2013

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Posted on Jan 02, 2017

Nitrotrike
  • 589 Answers

SOURCE: black line scanning on digital sender

Yes. There will be an access cover / lid where the document goes in.

Open the cover, and you will see a thin glass, called the 'scan glass'.

Look in the middle of the glass. You will most likely find a glob of white-out, or ink on it.

Use rubbing alcohol to clean off the culprit.

Welcome to scanner / fax / copier troubleshooting 101!

Posted on Jun 18, 2008

  • 1 Answer

SOURCE: black dirty line comes on to the scan documents.

add scanner hard ware
mustek 1200 ub plus

Posted on Feb 20, 2009

mohanchennai
  • 490 Answers

SOURCE: Black line through the middle of the document

The thick line is either because of dust sticking to the glass or a module problem. Try different brightness settings and scan white paper. If the thickness varies and also the sides of the black strip are jaggered (step like) then it is dust on Glass. use isopropyl alcohol to clean, dont use solvents. If the teickness is same for all levels of brightness and has a sharp edge always, it could be scan module problem.
S. Mohan

Posted on Oct 22, 2009

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  2. Wipe the ADF scan area (C) with a clean, soft, lint-free cloth moistened with water.

    scannerarea.jpg

  3. Then wipe with a clean, soft, dry, lint-free cloth making sure there are no residues left, especially on the platen glass.

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1 Answer

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Please clean the glass with Isopropyl alcohol. Dont use solvents.
S. Mohan

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Not sure what you have tried but if there are no lines when printing but there when scanning there is something on the scanner. Could be something as small a single dot of dirt and it will put a line down the whole page. Try cleaning the glass.

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