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Xxl screen is frozen - Tomtom ONE GPS Receiver

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Hold down the power button for around 10 seconds the device should do a full reboot. You may need to hold it in again till you get a green screen then let go and the hold down again till you get the drum sound and it should reboot. If this fails go to web site and search for the instruction to do a complete reinstall of the device. Make a back up first especially your map. This is because you need to format the device and reinstall all the device apps, the map however cannot be downloaded for free without a subscription. Also download the free zip file or postcode file from tomtom once you finish to get the latest one. Try to download fresh files rather than install from your backup using tomtom home program but remember your map must be backed up.

Posted on Oct 19, 2013


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