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Need to change cartridge region code on HP 6310 Officejet to use US ink cartridges in Europe

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  • victorpopper Apr 23, 2009

    I saw a similar solution on your website and tried it.

    I cannot get by Stage 1...when i press the rt. and lt. arrows I just get a triple bleep and the error message remains on the printer. Any other ideas?


  • victorpopper Apr 23, 2009

    I did not before, but I have now and can still only get, "both cartridges are not intended for this computer" Anything else I can try?


  • victorpopper Apr 24, 2009

    Thank you for the ideas. I have not heard of a cartridge or ink reseter. Do you buy these in a store or is it a process you complete.



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Hi there,

Here's how to make it work:
1.Turn on the printer
2. press the left and right arrows at the same time (printer asks for a code)
3. enter 1 2 7 on the number keypad (menu MFG XXXX is displayed where XXXX is the mfg code)
4. press left arrow until "boot code" is displayed (1 time maybe more)
5. hit ok
6. left or right arrow until "set to, mfg mode" is displayed
7. select ok (mode set mfg is displayed for several seconds)
8. your finished press cancel until the main screen is shown where the error was.
9. turn off and turn on.
(Note screen will now display "DO NOT ship unit in its current state, but it should print.) Now you can print but to copy and scan open the HP solution center on the computer.

Hope this will works for you, just let me know

Posted on Apr 23, 2009

  • 2 more comments 
  • micromaster
    micromaster Apr 23, 2009

    did you do pressing the l/r buttons for at least 10 seconds..?

  • micromaster
    micromaster Apr 23, 2009

    have you try to reset the cartridge,? this tools(cartridge reseter) will reset the microchip on the ink,sometimes you need to reset if you are using only a compatible ink, the printer need to recognize it as a original ink, to do the trick you may try to use a ink reseter.

  • micromaster
    micromaster Apr 24, 2009

    go HERE

  • micromaster
    micromaster Apr 24, 2009

    and here another good option for you

    ahve a look at this.

    HP OfficeJet 6310 Continuous Ink System with UV INK

    let me know



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How do I change the toner HP Officejet 6310 All-In-One

Hi, the officejet 6310 takes ink and can be ordered from most online stores like staples, cartridge world and amazon, All will vary in price, but always stick to the official HP inks although they are more expensive the compatibles do cause problems. below is a link to the cartridges you will need to purchase.

Unfortunately i cannot attach files to this message otherwise i would put the manual on here, which on page 95 shows step by step on how to change the ink cartridges. I can email this to you if you provide an email address for me. below i have copied the instructions from the manual, but there missing illustrations, so might be a bit hard to follow. please let me know if you require any further help.

Replace the print cartridges
Follow these instructions when the ink level is low.
Maintain the HP All-in-OneNote When the ink level for the print cartridge is low, a message appears on
the display. You can also check the ink levels by using the software installed
with the HP All-in-One.
When you receive a low-ink warning message on the display, make sure you have a
replacement print cartridge available. You should also replace the print cartridges
when you see faded text or if you experience print quality issues related to the print
To order print cartridges for the HP All-in-One, go to If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
For a list of print cartridge numbers, see the back cover of this guide.
Tip You can also use these instructions to replace the black print cartridge
with a photo print cartridge for printing high-quality color photos.
To replace the print cartridges
1. Make sure the HP All-in-One is on.
Caution If the HP All-in-One is off when you open the print cartridge door
to access the print cartridges, the HP All-in-One will not release the
cartridges for changing. You might damage the HP All-in-One if the print
cartridges are not docked safely on the right side when you try to remove
2. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
1 Print cartridge door
2 Print carriage
3. Wait until the print carriage is idle and silent, and then lightly press down on a
print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge
from the slot on the right.
Chapter 10
96 HP Officejet 6300 All-in-One series
Maintain the HP All-in-One1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
4. Pull the print cartridge toward you out of its slot.
5. If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector or an
airtight plastic container.
If you are removing the print cartridge because it is low or out of ink, recycle the
print cartridge. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges free of charge. For
more information, go to the following website:
6. Remove the new print cartridge from its packaging and, being careful to touch
only the black plastic, gently remove the plastic tape by using the pink pull tab.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
Caution Do not touch the copper-colored contacts or ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical
User Guide 97
Maintain the HP All-in-One7. Slide the new print cartridge forward into the empty slot. Then gently push on the
upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
8. Close the print cartridge door.
9. If you installed a new print cartridge, the print cartridge alignment process begins.
10. Make sure you have plain paper loaded in the input tray, and then press OK.
11. The HP All-in-One aligns the print cartridges. Recycle or discard the print
cartridge alignment sheet.
12. Press OK.

Dec 02, 2011 | HP Officejet 6310 All-In-One InkJet...

2 Answers

I have HP Officejet 6310 All-in-One I replaced black ink cartridge No 98 just recently, and since then I have problems to print anything. When I try to print I get this message on printer?s...

hello, some of the time the color ink cartridge can cause the problem, especially if its a refilled ink, but at same time, i do know some of the new inks right out of the box will fail. so try with a new color cartridge first.

Sep 30, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

My printer won't print..

After inserting the new cartridge, we have to align the cartridges, so please perform the steps in given below link:

Apr 12, 2010 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Cartridge problem 6310 xi bought in America - 339

To solve the printing problem..

# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel. # Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right). # Continue doing this until it looks clean. # Then dab the cartridge on the towel to make sure the ink is flowing. # Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier. 2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.

Aug 20, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP 6310 printer ink Level doesen't indicate any ink in printer

slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

Mar 07, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Ink level monitoring on officejet 6310

Yes. Never refill or buy refilled ink carts.

Jan 31, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Ink Cartridge problem

The 6310 takes a #95 tri-color cartridge. #901 is for Officejet 4500 and 4600 series printers.

Dec 22, 2008 | HP Officejet 6310 All-In-One InkJet...

7 Answers

HP Officejet 6310 All-in-One ''Cartridge Error: Cartridge on ...''

Hi for solution do this
First put out of the printer the Ink Cartriges then
press 4 + # + OK this send you a info menu
with the nav. Keys go to CHECKSUM FOR RELOCK DATA IMPUT press Ok 5 times . Then Go out there by pressing Cancell Button ant there you go if this dosnt work at the 1rs time you need 2 o 3 times more to ensure relock data ok
bye :)

Nov 14, 2008 | HP Officejet 6310 All-In-One InkJet...

4 Answers


you can contact HP chat or email support

Jul 07, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How do we change the ink cartridge on a HP 6310?

Hi kscherington,
The short version. Grab the bottom of the cartridge, which is under the printers display window. Pull up & the hole scanner bed and keyboary assembly will lift up as one. Keep the power turned on while doing this. Once opened the ink carridge will move to the right where you can replace your cartridge.
You can go to pg. 96 through pg. 99 in your manual.
Don't have your manual? Download it from HP. Click the link.

HP's Officejet 6310 All-in-One Printer main page. Suggest you add this to your favorites.

Have more questions, feel free to ask.


Apr 21, 2008 | Office Equipment & Supplies

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