Question about KitchenAid 32685 Mixer

1 Answer

When under a load (such as bread dough) my locking latch will not stay locked. How can I adjust the latch or repair the problem?

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  • KitchenAid Expert
  • 185 Answers

Well I afraid that you will not like the answer. The locking latch on a tilt head mixer can only be fixed replaced or repaired by taking the motor head apart. The bottom from the top.

1 remove mixer from stand
2 remove silver drip ring
3 remove rear end cap
4 remove locking pin in the planetary
5 remove planetary
6 remove nine screws in bottom of mixer
7 separate top from bottom of motor head
8 do not tear gasket or you will have to replace it (buy on line)
9 inspect locking latch and tighten or replace as needed
10 check gear grease and replace if all hard or all runny
11 reassemble

Sorry this is not an easy fix but it is do-able. You will need throw away rags a nice flat work space and some patience. I f you have never done a mechanical fix to anything it should take you about two hours, if however you are mechanically inclined and not afraid to tackle new projects should take you about forty-five minutes. let us know if we can help you.

Posted on Oct 16, 2013

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Posted on Jan 02, 2017

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ricardok45
  • 135 Answers

SOURCE: Pops out of lock under a heavy load

Hi Susan. There is no worse feeling than the feeling you get when you find that you've been seperated from your hard-earned money by a company that markets a product with glowing phrases of what their product can do...And then doesn't deliver on it's promises. Kitchenaid mixers can make short work of bread dough NOT! My Kitchenaid HD Pro (475 watts) self destructed after only 30 uses of making my Sourdough Bread. The problem? A cheap piece of plastic that takes the stresses of two important shafts in the mixer. Cheap, shoddy parts in a mixer you paid top dollar for. Kitchenaid shows no shame in doing so.

What is happening with your mixer as it tries to mix your dough is that the head unit is thrust back and forth and side to side (bucking). Eventually hinges become loose and sloppy. Kitchenaid's behaviour is legal and beyond reproach, so make your next mixer purchase an informed one.

Goto www.consumeraffairs.com and do a search for your Kitchenaid model. You'll notice that you're not alone in your mixer troubles.

I solved my mixer problems by buying a used Hobart 20qt. Commercial mixer (A200) and rebuilt it. When mixing heavy dough you should only use about 60% of the bowl capacity. less, if your mixer is agonizing with the amount of food in the bowl..

You will be able to replace the thumb screw. Be prepared to wait for at least a month for the part to arrive once ordered.

If this solution has assisted you, please rate it. Good luck! ricardok45

Posted on Mar 19, 2009

clyde2j2
  • 137 Answers

SOURCE: bread dough hook slips when mixing

This is not a solution but I think you have a serious problem you might have sheared some gear teeth whent the mixer jammed and it only manifests itself under a heavy load, I would take it to a repair guy, those mixers are expensive and it would be worth it.

Posted on Mar 28, 2009

  • 145 Answers

SOURCE: is 300 w mixer powerful enough to mix bread dough?

Your mixer is easily able to handle the kneading of bread dough. Please advise:

9 cups of all purpose white flour, maximum.

6 cups of specialty flour, maximum. This is any flour besides all purpose white.

Bread doughs are only to be needed on speed 2, and never for longer than 7 minutes.

This is all stated in the Use and Care guide for the mixer itself. If these guidelines are not followed, it may lead to a product failure.

Posted on Jul 07, 2009

  • 145 Answers

SOURCE: The head to my kitchen aid mixer bounces up when kneading dough

This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

Posted on Jul 08, 2009

  • 55 Answers

SOURCE: My mixer is making a grinding sound.

Its worth fixing but having someone who specializes in your product is the key, these machines are wonderful products and engineered great. I would say if your mechanically inclined jump on inside the machine and see whats going on, but if your NOT send unit to us USPS it's not that expensive plus you would only have to pay oneway, we will take care of the shipping from our side,,estimated cost $29.00-$49.00

Posted on Nov 24, 2009

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It sounds like the latch, link & lever assembly need to be replaced, it does require taking apart the mixer, but is a fairly easy fix.

Here is a link to the replacement part: http://www.mendingshed.com/24452-2.html

And also here is a link to the service manual: http://ep.yimg.com/ty/cdn/mendingshed/kitchenaidservicemanual.pdf

Page 15 will specifically talk about replaceing that assembly.

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The blade sounds like it's jammed somehow perhaps simply with some food matter.
Ensure the mixer is not plugged in then try removing the bowl, locking the mixer in the down position and pushing up hard on the blade to try and dislodge it. If it comes free and lifts up then try wiggling and rotating it normally off the mount.
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Several things:

The Professional 600 has a metal gear housing with a metal gearing. Because of this, the Professional 600 will generally run louder than other stand mixers that may have a nylon/metal mesh gearing.

How long is the bread dough being mixed for? Kitchenaid stand mixers must be used on speed 2 for bread doughs, using the spiral shaped dough hook, and mixing for no longer than 7 minutes.

If the flat beater is getting caught on the bottom of the bowl, pleasure assure the bowl is being seated correctly. You will place the bowl on the mixer arms on the left and right hand side. You will also want to take your fingers along the back of the bowl, where it butts up against the base of the mixer, and press downward. You will hear an audible click as the bowl falls into a spring latch and allows the bowl to sit flush and secure. If this is not being done, the flat beater may strike the bottom of the bowl.

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The head to my kitchen aid mixer bounces up when kneading dough


This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

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This is not a solution but I think you have a serious problem you might have sheared some gear teeth whent the mixer jammed and it only manifests itself under a heavy load, I would take it to a repair guy, those mixers are expensive and it would be worth it.

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Pops out of lock under a heavy load


Hi Susan. There is no worse feeling than the feeling you get when you find that you've been seperated from your hard-earned money by a company that markets a product with glowing phrases of what their product can do...And then doesn't deliver on it's promises. Kitchenaid mixers can make short work of bread dough NOT! My Kitchenaid HD Pro (475 watts) self destructed after only 30 uses of making my Sourdough Bread. The problem? A cheap piece of plastic that takes the stresses of two important shafts in the mixer. Cheap, shoddy parts in a mixer you paid top dollar for. Kitchenaid shows no shame in doing so.

What is happening with your mixer as it tries to mix your dough is that the head unit is thrust back and forth and side to side (bucking). Eventually hinges become loose and sloppy. Kitchenaid's behaviour is legal and beyond reproach, so make your next mixer purchase an informed one.

Goto www.consumeraffairs.com and do a search for your Kitchenaid model. You'll notice that you're not alone in your mixer troubles.

I solved my mixer problems by buying a used Hobart 20qt. Commercial mixer (A200) and rebuilt it. When mixing heavy dough you should only use about 60% of the bowl capacity. less, if your mixer is agonizing with the amount of food in the bowl..

You will be able to replace the thumb screw. Be prepared to wait for at least a month for the part to arrive once ordered.

If this solution has assisted you, please rate it. Good luck! ricardok45

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This may have a simple solution: This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

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