Question about Xerox Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: xerox Phaser 8500 error code
That is a print head temperature fault.
Either your print head has failed, or the electronics module that supplies the power to heat the print head has failed.
Posted on Aug 26, 2008
The 37 series faults are usually due to the failure of one or more heaters in the print head. Usually a comparatively inexpensive fix if its just the electronics module(part no:119649580). You will definitely need a tech's assistance to fix it. If the printer is under warranty they XEROX should do it for you free of cost. Hope that helped.
Posted on Jan 12, 2009
I've had a similar problem with a client's 8200 printer, and looking at the right hand side of the tray someone had previously put some tape over the topmost 'slot' (above where the green slider goes across).
I put some new tape over the top slot and the 'replace paper tray' message went away.
Admittedly, the tape gets pushed in so I don't know how long it will be before the tape gets dislodged and the error re-appears.
The printer is well out of warranty and they don't want to pay anything to get it fixed... so this solution is fine with them.
Hope this helps someone else out there :-)
Posted on Jan 28, 2009
SOURCE: error code 09.036.44:38950
09,03x 35 = Cyan 36 = Magenta 37 = Yellow 38 = Black The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error. Turn off the printer. Turn on the printer. As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display. Release the buttons, it will now come up in the service mode. Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.
Posted on Jun 10, 2009
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