Question about Tomtom One XL GPS Receiver
Have tried holding down the button for 15 seconds. Does not work. Still get the White cross on red dot. Battery is fully charged. Same problem when connected to my Apple Mac. Did download the software via the internet (Safari) but it still won't reset. The unit worked when I first bought it but suddenly when I tried to use it some time later it did not respond. Could the unit have become faulty?
It sounds like you have lost the operating system or the flash memory card has gone bad. Make sure your unit is fully charged and try again. Then connect your device to your computer. If it comes up in my computer right click the drive and check properties to see how much space is availiable on the drive. If it says 0 the flash has gone bad, I have a 20 series tt that this happened to. My solution was to insert a sd card (at least 2 gb.) into the sd card slot found under the sticker no sd card requaired on the bottom of the tt. TT home then installed the operating system but the downside is if you have not made a backup od your tt you will have to buy new maps (not cheap).
Hope this helps
Posted on May 04, 2009
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Posted on Jan 02, 2017
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In rare cases, your TomTom ONE/XL/XXL navigation device may not start correctly
or may stop responding to your taps.
First, check that the battery is properly charged. To charge the battery, connect
your device to the car charger. It can take up to 2 hours to fully charge the
If this does not solve the problem, you can reset the device. To do this, press
and hold the On/Off button for 15 seconds and release the button when your
device begins to restart.
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