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Good Afternoon Friend, this is Z. I appreciate your post!
Often when one door is closed and the other opens, it is because either the hinges are damaged or your refrigerator has a poor door sealed. Trying checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocking by anything stopping it from closing. If the gasket is not sealing properly, it may possibly near replacing. Since there are cost differences in parts it is always a good idea to have a certified technician properly diagnosis your appliance. Best regards!
The fridge and freezer share their airspace, so when you close one there is a slight increase in pressure in the other unit. (Much like opening a window can cause a door open/close in your house due to pressure change/air movement) The magnet in your seal of the door is weak and unable to resist the pressure change. The seal should be changed.
Could also be that the door is not shutting properly in the first place due to sagging or skewed hinges that need adjustment/replacement and while shutting just may not be getting a complete seal that it should be.
I don't know if it will work for you, but I had the same problem with an upright freezer. My wife told me an old trick is to put petroleum jelly on the seal to make it stick and it worked. It does sound like you might have the door hinges misaligned or loose. Grab the top and bottom hinge and wiggle them up and down to see if they are loose. Best of luck to you
Try to raise the 2 front legs so the unit is slightly inclined - so that if you open a door 45 degrees and leave it, it will shut closed on its own. Also check for excessive moisture on the base where the gaskets come into contact with - perhaps your gaskets don't have a good grip and seal - and you may need to have those changed.
You can peel back the seal looking behind it and there should be screws all the way around it.
Or you problem could be caused by-
The lower hinge on each door
may have a door closing cam. It raises the door up ¼ inch when opening and this
assist in closing the door. If it’s wore out and doesn’t work the door may not
seal and the gasket can be damaged. Watch the operation of the door to see if
it rises up when opened.
Your pushing air from the fridge part over to the freezer door when you clos it,the only thing i can suggest is make sure that the seal (which is magnetic) is clean and not falling apart,inspect it all around the door,and when closing the door i would close it gently.
Hope this helped.Let me know by rating me or for more help go to live chat.Thanks Len West
If Your Refrigerator's Freezer Door Pops Open When You Close the Fresh Food Door...If a 'top-freezer' refrigerator's freezer door pops open when the larger fresh food door's closed, it's actually a good thing. That tells us the seals are in great shape, sealing well. Some freezer door 'pop' is unavoidable bc the bottom door's so much larger than the top one and the hydraulic effect of compressing all that air kicks in. The two compartments share the same air via a duct between them, and that compressed air rushes up into the freezer compartment and can 'pop' the door. To improve the situation, apply a few drops of oil (sewing machine oil or 'three in one' - NOT WD-40) to each freezer door hinge pin. (Even better: if you can, pull the doors and coat the hinge pins with petroleum jelly). This will help the freezer door swing back closed by itself. The freezer door usually stays ajar because it's binding a bit, and that's usually caused by it's swinging 'dry', with no lubrication. It’s also a good idea to ‘kick’ the habit of letting the refrig door close hard.
I have the exact same problem - very annoying. The only thing I found to work was to purchase one of those child safety locks. I bought the Kidco Appliance Fridge Lock S330 because it was the only one I could find that automatically relocks after you shut the door. Buy two (or more) at a time because the arm will eventually wear out and break (after several months depending on how often you use it). You can check out the product's details on eBay - that's where I purchased mine. Hope that helps.