Question about Creative Labs Desktop Wireless 8000 Keyboard

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Keyboard not responding suddenly.

Dear support, I own the above product and has been working fine. Recently however, it stopped working. The receiver's blue blinking lights just go off and I wont be able to use my keyboard until I push the receiver button again. But this last only for 1 minute b4 the receiver goes off again. I've replaced the batteries in my keyboard but it is still the same. Please help? Thanks.

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Re: Keyboard not responding suddenly.

I had the same problem and i found the solution on the creative website,

the problem seems to be when another local source is giving off a signal in the same frequency as your wireless connection.

you will find a reset button on the back of the keyboard next to the front leg stand of the keyboard press this button simultaneously with the receivers button and this should solve your problem.

Posted on Oct 29, 2008

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Re: Keyboard not responding suddenly.

Hi Limsy, I've been right where you are and in the end got so frustrated I changed back to a wired keyboard, but anyway, enough about my problems :P It could be a variety of problems, it could be a faulty sender unit, so if you have the receipt and is still under warranty, they should replace it for you. Otherwise, if it is a Ps/2 connection there could be a problem with that port on your motherboard,just check that it is plugged in correctly. Or if it is usb try putting it into another USB slot and/or check that the 'usb power saving' option is turned off for this device. The only other thing I can think of is if there is another wireless device that is interfering with the signal, but is very rare that happens. If you really can do without though, just return to a corded for now and see if it is as inconvenient as the manufacturers of wireless keyboards want us to believe. Hope this helps in some way. Si :)

Posted on Sep 25, 2007

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