Question about Fuji FinePix S2000hd Digital Camera

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Will not focus on any setting except macro and super macro.

My Fuji Finepix s2000hd will not focus on objects, stationary or moving, regardless of what it is set on. The only functionalities I can use on the camera are the Marco and Super Macro settings. Is this a typical problem for the s2000, if so, how do I go about getting refunded? Thank you, Alex Perry pcm.perrya@gmail.com

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  • 8 Answers

Definitely sounds like it's defective, I'm sorry to inform. I've had my S2000HD for a few months, taken thousands of shots, and never encountered such a problem.

First, you need to check the return policy with the vendor whom you purchased from. If you are beyond their return/refund date, you'll need to then contact FujiFilm USA as they are the warranty holder. You will need your original receipt/invoice, and possibly a UPC from the box.

FujiFilm USA - 800-800-3854

Things worth mention:
1. If having replaced by an online/shipping vendor, make sure they pay ALL shipping costs, as this was a defective product. You will need to speak to their tech support and obtain an RMA.

2. Avoid the manufacturer if you can, b/c more than likely you will need to pay to ship the item to them. They will pay to ship a replacement back, but it is likely you will receive a refurbished item.

Posted on May 11, 2009

  • CLambert030 May 11, 2009

    Ooh ooh, this totally slipped my mind until after I posted.



    In the camera's SETTINGS, make sure you're not in manual focus mode. If you're not familiar, refer to pages 83-84 of the manual:



    http://fujifilmusa.com/shared/bin/finepi...



    I hope this is the case, as it will save you a lot of headache.



    Good luck, and happy shooting!



    ~Chris

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