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I purchased a dir-615, set went great, i was connected until this morning. something happen in the middle of the night. I called tech support- no help. on my laptop the icon states connected- excellent strength , but i cannot connect to the internet. it now states 'there is a problem with this website security certificate. please help me. Thanks

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Hi,

There are several reason you can get this issue, the most common is that the date on your comuter is wrong, even a few hours can bugger up the security routines. So first things first check the date and time on your PC. Do this by double clicking the clock at the bottom right hand side of your desktop and if it's wrong you can adjust it. once you do this close any and all open internet windows and applications(email, browsers et al) then open a new window and try again.

The second possibility is your security settings in internet explorer got messed up, easy enough to fix just open internet explorer, click the tools drop down menu and select Internet options, click the advanced tab and then click the reset button at the bottom right hand of the options page. Click OK then close internet explorer, reopen it and see if it works.

If not get back to me and I'll try a couple more things for you.


Chris
Armor-IT

Posted on Apr 24, 2009

  • luke985 Dec 01, 2010

    How would you go about resetting it for Firefox ? Im having the same problem .

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