Question about HTC Cell Phones

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HTC Touch Diamond Phone require the download of emails to be automatic. It is setup as wireless to the office network. Please email briony@hw.net.au or call 08 85621956

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  • briony657 Apr 23, 2009

    It was previously set up to received the emails automatically but something happened two days ago and we now have to manually download them on the phone.


    We need them to download automatically for out business.

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Hi,
Well check whether u have mistakenly unchecked the option of automatically downlaod email in your account settings. It may be the problem

Posted on Apr 23, 2009

  • Sandeep Gupta Apr 23, 2009

    or u can follow these steps to create a new account so that there will be no problem in future:
    Setting up Email
    1. Tap Start
    2. Tap Messaging
    3. Tap Setup E-Mail
    4. At e-mail address enter your email address i.e.
    briony@hw.net.au
    5. Tap next
    6. The device will now make a data connection and try to automatically retrieve the server
    settings and will display a tick box for getting settings automatically. Tap next if you
    wish to try automatic retrieval – if not uncheck, then Tap next,
    7. If auto setup fails Tap next,
    8. Select your e-mail type from the drop down list under “your e-mail provider”
    9. Tap next,
    10. At Your name enter your name i.e.
    briony
    11. Your account display name for your device will be shown (can be anything)
    12. Tap next
    13. At Incoming mail enter your email providers incoming server address i.e.
    pop.vodafone.net for Vodafone Net mail, if not retrieved automatically
    14. At Account type down arrow and select the server type i.e. POP3 or IMAP4
    15. Tap next
    16. At User Name enter your email account login i.e.
    briony
    17. At Password enter your email account password
    18. Tap save password if you wish if you do not select this you will be required to enter
    your password each time you connect.
    19. Tap next
    20. At Outgoing mail enter send.
    hw.net.au
    21. Leave the outgoing server requires authentication tick box empty.
    22. Tap next
    23. Set Automatic Send/Receive as required – (Manually is recommended)
    24. Tap Finish.
    25. You will be asked if you would like to download mail for this new account now, select Yes
    or No as required.


    Thanks!
    sandy


  • Sandeep Gupta Apr 23, 2009

    u must have unchecked the automatically download option.



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We are not allowed to call or email outside of our system here, but int the menu system you can set it to manual with no problems at all if not your going to need a PRL update from your carrier. Sorry were not allowed to call outside our system we will get booted.

Posted on Apr 23, 2009

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