Question about Sony Walkman Video NWZ-S618F MP3 Player

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I cannot turn my mp3 player off and cannot use it. It is stuck on the intro screen --- WALKMAN - Every moment has its music. Any help?

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Get needle or something similar thickness and press reset button on left of USB port .

Posted on Apr 29, 2009

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Is there a master reset button?

Did you call the manufacture tech support?

Did you ask the dealer where you bought the unit?

If all the above did not work out, then I would recommend sending the unit back for an exchange or a refund.

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