Question about Philips Magnavox 27MS343S 27" TV

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I need help with removing captions

Hello i just wanted to know if someone can help me with my captions problem. my tv has captions and i can't remove them i have a magnavox tv and need help asap please help

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This information was found on the Magnavox website http://www.m4c.magnavox.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&cat=TV_CONVENTIONAL_CA&sct=TV_LARGE_25_29_SU&grp=TV_GR&session=20090602222010_68.190.209.25&ctn=27MS343S&mid=Link_UserManuals&hlt=Link_UserManuals in the owners manual on page 20. If this information does not solve your problem. Try calling Magnavox customer support at this telephone number 1-800-705-2000. Give them the model number of your television and tell them about the problem you are having with not being able to turn of the closed caption feature. I hope this helps you solve your problem. 1Press MENU to show the on-screen
menu.
2 Press VOL+ or VOL- until SET is highlighted.
3 Press CH+ or CH- repeatedly to
highlight CLOSED CAPTION.
4 Press VOL+ or VOL- to display the
CLOSED CAPTION menu.
5 Press CH+ or CH- to select the
closed caption you want (OFF, CC-1,
CC-2, or CC-MUTE). CC-MUTE sets
the TV to show closed captions when
you press MUTE. The TV volume will be
disabled until you press MUTE again to
restore the sound.
6 Press VOL+ or VOL- to confirm your
selection.
7 Press TV/AV/EXIT to remove the
menu.

Posted on Jun 03, 2009

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Posted on Jan 02, 2017

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1 Answer

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Check the cable box to make sure the captions aren't truned on in the cable box.

If not -if it really is the Magnavox caption service- then -

This is assuming you have the original remote:
1 Press MENU to show the on-screen
menu.
2 Press VOL+ or VOL- until SET is highlighted.
3 Press CH+ or CH- repeatedly to
highlight CLOSED CAPTION.
4 Press VOL+ or VOL-
to display the
CLOSED CAPTION menu.
5 Press CH+ or CH- to select the
closed caption you want (OFF, CC-1,
CC-2, or CC-MUTE).
CC-MUTE sets
the TV to show closed captions when
you press MUTE. The TV volume will be
disabled until you press MUTE again to
restore the sound.
6 Press VOL+ or VOL-
to confirm your
selection.
7 Press TV/AV/EXIT to remove the
menu.

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1 Answer

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If you are hooked up to a cable receiver, the closed caption must be disabled in the cable receiver. With most cable receivers the closed caption must either be on or off and there is not cc button on the remote.

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