Question about Lexmark X6170 All-In-One InkJet Printer

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Power supply was working then when loaded on new pc and printer wanted to print test page its power supply stopped and I now cannot get in back on

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Try wiggle the cord? Different power cord? Test voltage with multimeter for power out of supply

Posted on Apr 23, 2009

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Why does my printer only print half of a page?


Let's start by trying this:
Unplug the printer power cord from the printer and the wall.
Turn off the PC.
Disconnect the USB cable from both ends.
Plug the printer back in and turn it on.
Now, can you print a self-test page from the printer?
Make sure there is unused, plain white paper loaded in the input tray.
On the product control panel, press and hold the Power button and the Cancel (X) button at the same time.
Release both buttons. The diagnostic page prints.
If that does not work, are there any blinking lights on the printer? This document might explain them: Blinking lights.
If the self-test page does print normally, reconnect the USB cable, turn the PC back on and try to print a Windows test page:
Click the Windows icon and then click Control Panel . The Control Panel opens in a new window.
Click Hardware and Sounds .
Click Printers . The Printers folder opens.
Right-click the printer icon in the Printers folder.
Click Properties . The printer Properties window opens.
In the General tab, click Print Test Page . The Windows Printer Test Page prints.
If you have problems printing from Windows, you can try some of the troubleshooting steps in this document:
Printer Prints Blank Paper.
Finally, you may have to uninstall and reinstall the print driver.

Jun 03, 2015 | Office Equipment & Supplies

1 Answer

Z4Mplus test page


Do you want to print out settings? Do you want to print a printhead check? Make sure supplies are loaded and the printer is ready to print. Turn off the printer, press X button, turn on the printer while pressing de X button and release the button after aprox 5 seconds from power on. This will print out the configuration page. Do the same but with the Pause button, and you will get a printhead quality test. Note that the test with Pause button it will stop automaticly only after some 10 printed labels . You will need to restart the printer after that, or press the cancel button several times.

May 06, 2014 | Zebra Z4Mplus Label Printer

1 Answer

I installed a new color cartridge in my printer but it comes up with cartridge missing and i can't get to print in color


Power off the All-In-One and remove the power adapter (brick) from the back of the unit. Wait 20 seconds, reinsert the adapter, and power the unit on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved. 2
Reset the All-In-One's factory defaults (click here for instructions).
Did the error message return?
Yes: Continue to Checking the Cartridges.
No: Print a test page. If the test page prints, the error is resolved.

Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3
Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
Does the error message reappear?
Yes: Skip to Contacting Lexmark below. There is a hardware issue with your printer and you need to contact our technical support center.
No: Continue to step 4. 4
Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(click here for instructions). Continue to step 5. 5
Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then on again.
Does the error message reappear?
Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Continue to step 6. 6
Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then on again.
Does the error message reappear?
Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Try printing a test page. If the test page prints, the error is resolved

Oct 28, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

I just installed new ink cartridges. Getting an error code 1270 when i install the color cartridge


ower off the All-In-One and remove the power adapter (brick) from the back of the unit. Wait 20 seconds, reinsert the adapter, and power the unit on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved. 2
Reset the All-In-One's factory defaults (click here for instructions).
Did the error message return?
Yes: Continue to Checking the Cartridges.
No: Print a test page. If the test page prints, the error is resolved.
Checking the Cartridges
NOTE: The embedded links lead to specific troubleshooting documents.
Step Action 1 Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3
Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
Does the error message reappear?
Yes: Skip to Contacting Lexmark below. There is a hardware issue with your printer and you need to contact our technical support center.
No: Continue to step 4. 4
Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(click here for instructions). Continue to step 5. 5
Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then on again.
Does the error message reappear?
Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Continue to step 6. 6
Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then on again.
Does the error message reappear?
Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Try printing a test page. If the test page prints, the error is resolved

Oct 28, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

My Officejet 4315 All-in-One is printing very very slow How do I fix this problem? I have restarted it and unplugged then replugged it and have restarted the computer and it still prints really really...


The very first thing you need to do determine whether the issue is in the Hardware or in the Software for that on the printer .
1. Load plain paper in the tray.
2. Press the Setup button
3. Press 2 to select Print Report
4. Press 4 to select Self-Test Report . The self-test page prints.
Measure the time (in seconds) it takes for the test page to prints.If the test page prints in less than 60 seconds , this is normal print speed and you do not need to troubleshoot.If the test page prints in more than 60 seconds , go to the next step.
Important ;
Some products print faster than others. If the test page exceeds 60 seconds, and other documents you print typically take as long, the print speed is normal. Troubleshoot this issue only if your product is designed to print faster than about 60 seconds a page or if printing is slower than usual.
***** IF THE PRINT SPEED IS MORE THAN 60 SEC.
Check the power supply. to check the power supply you need to follow these steps.
1. Turn the product so that you can access the rear side.
2. Unplug the power cord from the back of the product.
3. Remove any devices between the product and the power outlet, such as surge suppressors or power strips.
4. Plug the power cord directly into a wall outlet.
5. Print and time a self-test again.
If the test page prints in 30 seconds or less , the problem relates to the power supply. Replace devices between the product and the power outlet, or leave the product connected directly to the wall outlet. If the test page takes significantly longer than 30 seconds to print, continue to the next solution.
CHECK THE CARTRIDGE COMPATIBILTY.
Incompatible cartridges can cause the slow printing problem.
Which cartridges you use depends on your country or region. To check the cartridge compatibility you can go to this site (for hp printers) http://www.hp.com/buy/suresupply and check The number on the cartridge label must match the numbers listed on HP SureSupply.
PERFORM A RESET.
1. Press the Power button and turn off the printer.
2. unplug the power cord. Disconnect the data cable(USB,Ethernet depending upon the the product set up). wait for 30 secs. reconnect all the cable and than try to print a test page.
if these steps resolves the issue than you dont need to continue troubleshooting or if the issue persist than Replace the Power supply for your product.

Jul 06, 2010 | HP Officejet 4315 All-in-One Printer

1 Answer

Installed new cartridge but print still very light when printing from computer, print quality better when copying.


Please perform the following steps:

1. ‘Turn on the power’ to the unit and raise the ‘cartridge access cover’. The cartridges will move towards the ‘center’.

2. After the carriage (the cartridge holder) stops, unplug the ‘power cord’ from the back of the unit. This will keep the cartridges from moving back to the ‘capping station’.

3. Remove the cartridge(s) from the carriage.

4. Using a soft, clean, lint-free cloth or a cotton swab lightly moistened with distilled, filtered, or bottled water and gently clean the ‘face’, ‘edges’ and the ‘electrical contacts’. (Change to a clean cotton swab as needed).

CAUTION: Be careful not to touch the ink nozzles on the bottom of the print.

5. Inside the All-in-One, clean the contacts in the print carriage with a slightly dampened soft, clean, lint-free cloth. Allow the electrical contacts to dry completely.

The information provided above is also available in a graphical format at:

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?&cc=us&docname=bpu01831

Note: Please do not insert the cartridge before performing the steps given below.

Check if the issue is resolved. If the issue persists, please perform a power-cycle on the unit.

1. Unplug the power supply from the wall outlet.

2. Unplug the power supply from the back of the printer.

3. Wait at least 20 seconds, then plug in the supply back into the wall outlet.

4. Plug in the power supply back into the printer.

5. Press the power button to turn the printer on.

Verify the results. If the issue persists please get back to me with the following information:

* Does the unit print the self test page properly?

1. Load the paper tray with unused plain white paper.

2. Press Setup until Print Report appears on the display, then press OK.

3. Press OK again. The self-test report prints.

:) Dr Tony

Apr 15, 2010 | HP PSC 1610v All-in-One Printer

1 Answer

Can't figure out how to print test page when not connected to PC


Please follow the steps given below to perform a Self test:

1. Turn off the power by pressing the Power button once.

2. Press and hold both the Start button and the Power button.

3. Once the screen displays Mfg Menu enabled, release both buttons.

4. Press the Mode button three times. All the indicator lights will go out and the screen will display LCD button test.

5. Press the up arrow (Up arrow button) twice. The screen will display Single Test Page.

6. Press the Start button once. The self test will begin. The printer will stop once the page has printed in full.

7. Turn the printer off and then back on to disable the manufacturer menu (Mfg Menu).

Apr 05, 2009 | Lexmark X3480 All-In-One Printer

1 Answer

Replaced colour cartridge and got error 1203


Power off the All-In-One (AIO) and remove the power supply fromthe back of the unit. Wait 30 seconds, then reinsert thepower supply and power the AIO on.
Did the error message return?
Yes:Continue to Step 2.
No: Print a test page. If the test page prints, the error is resolved.2 Open the top cover of the AIO and remove bothcartridges from the AIO. 3
Power off the AIO and remove the power supply from the back of theunit. Wait 30 seconds, then reinsert the power supply andpower the AIO on.
Did the error message return?
Yes:There is a hardware problem with the printer. Continue to ContactingLexmark below.
No: Continue to Step 4.4
Power off the AIO and remove the power supply from the back of theunit. Reinsert the power supply and power the AIO on. Open thetop cover of the AIO and insert the color cartridge. Close thetop cover.
Did the error message return?
Yes:Continue to Cleaning the Cartridge Contacts, thenrepeat Step 4. If you have already tried cleaning the contacts,continue to Checking the Cartridge.
No:Continue to Step 5.5
Power off the AIO and remove the power supply from the back of theunit. Reinsert the power supply and power the AIO on. Open thetop cover of the AIO and insert the black/photo cartridge. Close the top cover.
Did the error message return?
Yes:Continue to Cleaning the Cartridge Contacts, thenrepeat Step 5. If you have already tried cleaning the contacts,skip to Checking the Cartridge.
No:Print a test page. If the test page prints, the error isresolved.

Nov 12, 2008 | Lexmark X5470 All-In-One InkJet Printer

9 Answers

Printer won't turn off and won't print from email


Can you please provide us the model and brand of this printer so we can help you better tahnk you..

Sep 27, 2008 | Office Equipment & Supplies

2 Answers

Printer Error


The 1203 error message is caused by either a communication failure between one of the printheads (cartridges) and the All-In-One (AIO), or by a short in one of the printheads. The procedures below will help you to resolve this issue.

Troubleshooting a Communication Error between the Cartridge and the Printer

NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2 Open the top cover of the AIO and remove both cartridges from the AIO.

3
Power off the AIO and remove the power supply from the back of the unit. Wait 30 seconds, then reinsert the power supply and power the AIO on.

Did the error message return?

Yes: There is a hardware problem with the printer. Continue to Contacting Lexmark.
No: Continue to Step 4
4
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the color cartridge. Close the top cover.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat step 4. If you have already tried cleaning the contacts, continue to Defective Cartridge Test.
No: Continue to step 5.

5
Power off the AIO and remove the power supply from the back of the unit. Reinsert the power supply, and power the AIO on. Open the top cover of the AIO and insert the black/photo cartridge. Close the top cover.

Did the error message return?

Yes: Continue to Cleaning the Cartridge Contacts, then repeat steps 5. If you have already tried cleaning the contacts, skip to Defective Cartridge Test.
No: Print a test page. If the test page prints, the error is resolved.


Cleaning the Cartridge Contacts

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, gently move the cartridge carrier to the middle of the unit.
2 Remove the cartridges. Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts
(click here for instructions).


Defective Cartridge Check

To test the cartridge, replace it with either a new cartridge or a known good cartridge from another printer of this type. If the error message persists, proceed to Contacting Lexmark.

Mar 04, 2008 | Lexmark P4350 All-In-One InkJet Printer

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