Question about Brother FAX-1030e Plain Paper Thermal transfer

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No dial tone - brother 1030 fax phone

We have a brother 1030e - 3 years and 1 month old. It has no dial tone. We have had the phone line checked - ok. Tried the phone/fax at a friend's house - same problem. When we rang the company we purcahsed it from, we were told that these machines usually only have a 3 - 5 year life! We were not happy. He thought it sounded like a modem card was at fault ... any ideas. (We have surge protectors, and unplug when storms are around - our last one got zapped)
Kate

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I'm sorry to say that you've done all you could to assess the problem, and "yes" it is a modem problem

Posted on Apr 23, 2009

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We are having problems receiving faxes but printing is fine we do not seem to have a ringtone signal


First make sure dial tone form wall is working, just plug in a hand set. If no dial tone, call phone company. If dial tone then make sure line is plugged from wall into fax port that says Line not TEL. Can you send faxes ok?

Apr 04, 2011 | Brother Office Equipment & Supplies

1 Answer

I cannot send fax


Hi there!



For you to send a fax with the Brother Fax you can try these steps:

1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook/speakerphone button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time



If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still, connect it to another working outlet. If you don't have a dial tone still, connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.



2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.



3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.



Hope this helps. Rate if it works.

Thanks!

Apr 02, 2011 | Brother IntelliFAX 2600 Fax

1 Answer

I have a Brother 775 intelli fax machine. I can't send a fax. After loading the document, when I go to push in the fax number, the numbers do not register. I unplugged the machine from the power and the...


Hi there!


For you to send a fax with the Brother Fax 775 you can try these steps:


1. First make sure that you have a dial tone by lifting the handset or just by pressing the hook button. Once you have verified you have a dial tone press the hook button again to return to the main screen or hang up the handset. LCD should display the date & time


If you don't have a dial tone make sure that the telephone line cord is connected on the fax machine's Line jack. If you don't have a dial tone still connect it to another working outlet. If you don't have a dial tone still connect a working telephone on the wall jack to see if you'll get a dial tone. If you get a dial tone on the regular phone then problem is either with the line cord or the fax machine.


2. Once you have the date & time on the LCD screen, Load the document that you want to send on the automatic document feeder which is directly above the LCD screen.


3. The LCD screen should change from the date/time to "Enter Fax No. & Press Start" Once you got this screen dial the fax number and then press Start.


Hope this helps. Rate if it works.


Thanks!

Mar 30, 2011 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

What is error code b9 mean on the brother fax 1030?


Hello :

B9 Light emission intensity error of the LED array .
Check CIS unit (scanner device) or check main PCB .
According the error either one of these units can be faulty or a lose connection but getting to these would require you take apart most of your fax machine . Maybe it's time to purchase a new fax machine .

good luck .

rate please !

Mar 18, 2010 | Brother FAX-1030e Plain Paper Thermal...

1 Answer

Multifunction phone/fax/copier machine


Hi sythonk
1. Make sure you have a telephone cable connected the jack labelled "LINE" on your brother machine.
Go through the Menu on the LCD, Initial setup, dial tone, choose the correct dial tone PULSE or TONE.
Exit from the menu.
Pick up the handset on the fax machine, and dial your nuber to make a phone call. (To send a fax, dial the number without lifting the handset.)
Hope this will work for you. If it solved your problem, give a please rating
Cheers
luciana44

Sep 06, 2009 | Brother Office Equipment & Supplies

1 Answer

Brother Fax-1030 plain paper sending constant 'check paper' error


I got this error when I put the paper in without pulling forward the flap that hold the paper. It seems that the action of returning the flap to it's closed position sets the paper in the correct way.
I'd give that a try.

Mar 16, 2009 | Brother FAX-1030e Plain Paper Thermal...

2 Answers

No dial tone


Very strange that there a no other symtoms.

Are you sure you are plugged into the LINE port of the fax machine?

Oct 18, 2008 | Brother IntelliFAX-2440c Plain Paper...

3 Answers

No loop current


Check the line cable. Try inserting that line to another telephone unit. And if there's still no dial tone the problem is on the line itself. You should call your line provider. But if the line is ok, check the LIU connectors if it is inserted correctly. It the connectors are ok, then the possible problem is on the tel. line circuit on its mainboard.

Sep 13, 2006 | Philips PPF-531 Plain Paper Thermal...

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