This is extreme, but my Dash phone is alive again. After pushing the
power button HARD! for an hour, I broke the button, and pushed it
inside the phone. I ripped the button out of the phone with a knife,
and carved away the plastic so I could see the circuit board inside.
(about a 1/4" x 1/4" hole). Looking in, there are 2 empty holes in the
middle -the former mounting legs for the button. To the left are 2
leads (solder points), to the right there are 3 solder points. Using a
screwdriver, I jumped (made a connection) with the 2 leads closest to
the edge of the phone...ie: 1st solder joint to the left of the holes,
and 1st solder joint to the right of the holes, and it powered up. I
will cover the hole with black electrical tape. I build prototypes for
architects for a living, so this is a successful solution.
omg!!! i had a t-mobile dash like 3 years ago but my power button fell in. No one knew how to fix it. The store wouldnt take it back or give me a new one because I didnt have insurance. Over the past 3 years Ive had about 4 different phones and non of them compared to the Dash. i randomly found my dash in my desk all dusty and decided to see if there was anyway to fix it. and out of luck i found your post! OMG! You saved my LIFE. I LOVE YOU! haha Now i could put away this stupid blackberry pearl I have and get back to my DASH!!! THANK YOU!
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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Turn the handheld
off, hold the two soft keys (the dashes to the left and right of the phone buttons)
hold the power button for 1-2 seconds and then release the soft keys. It should
prompt you to clear storage. The “send” button is considered as the
green phone button.
to Hard Reset a T-Mobile Dash with operating system:
1. Select Start
2. Select Accessories
3. Clear Storage
4. Type in 1234
5. Select Yes
try to plug in thew charger. if it indicates that it is charging then you most likely have a broken power switch. that is a common problem with this phone. if youcan get a local cellphone repair tech to service it, contact www.fixphonenow.com they can repair it.
turn off phone, press and hold the 2 top soft buttons under the screen (not the larger ones with the phones on them). Press and release the power button while still holding the other 2. Wait a few seconds, when the screen changes you can release the 2 buttons. After a few minutes it will ask you to push the call button to reset. Make sure you have your contacts on the sim card, because all personal settings are erased.
The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.
You can get the software for the T-mobile dash at the following link: http://www.t-mobile.com/wmupgrade/
Be warned that if you use this method most of the data on the phone will be lost, like text messages and etc. Your contacts should be fine as the are stored on the SIM Card and if you have been syncing your contacts with your PC then they should get loaded when you do the up
I tried using a the google mail java app on my tmobile dash. It froze up on me, and when i turned it back on it just stays at the "tmobile" splash screen. I have tried using the soft key and power button reset but it doesnt work. What's weird is that it wont power down unless I take the battery out. It powers on, shows the tmobile splash screen, then freezes. Is there any other way to reset it or is it totally bricked? I bought it new off craiglslist so tmobile wont replace it for me cause I'm using it unlocked on cingular.
Ok bro I know I am a bit too late to help you with this problem but someone else may benefit from these directions. I see most places online only have half advice about this very common problem with T-mobile Dash.
This is what you need to do, you have to do a hard reset exactly like "reviel" mention. Also like he said timing is essential but the trick is that you need to show some patience through the process.
Note: Please read the directions completely before doing anything for better results.
Step 1: Take your battery out and shut off your phone Step 2: Press and hold the two soft key buttons. Step 3: Press and hold the power button for exact two seconds, 1001, 1002 and release, but continue to hold the two soft key buttons. Step 4: Within seconds a black screen with some text will come up asking you to confirm if you wanna delete everything; and right then you let go of your soft key buttons and press the green call button (also known as the "send key"). Step 5: You are done but not really, your job now is to find something else to do and leave your phone alone for at least 2 minutes. Eventually if you don't have a SIM in it, it will prompt you for it and you click the soft key to choose "OK"; also, it will ask you to confirm to restart and you click the soft key to chose "Done" for it.
Wait a minute for it boot up and overall it should do it.
Master repoot the phone. You will loose all data, but you can recover the phone.
1. PRESS AND HOLD BOTH SOFT KEYS. 2. WHILE HOLDING DOWN SOFT KEYS, PRESS AND RELEASE THE POWER BUTTON, WAIT 3-5 SEC. (PHONE SHOULD POWER ITSELF ON BY DOING THIS) 3. RELEASE THE TWO KEYS SOFT KEYS. 4. WHEN SCREEN ON DASH LOOKS LIKE IT'S IN DOS FORMAT, PRESS SEND (GREEN ANSWER KEY)
Mine does the samething. I'm running 6.1 and have found the problem to be the system fails to read the sd card on boot. When I reset my memory I don't put the sd card in until the system has booted back to the start screen. Works fine everytime.
It's actually a pretty easy fix, but it may take a few tries before you get it right. Start by taking out Sim card and battery, after a few seconds, but the battery back in. Then hold down the 2 softkeys (with the dash's on them) together and press down on the power button for about 2 seconds. Let the power button go but not the softkeys. You should get a black screen that will instruct you to hit the Green "Go" button to restore factory settings. Once you do this the phone will reset itself. It will restart very slowly, so be patient.