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CD drive and USB problems

Hi.my name is Peter,
When I insert a CD it shows as been blank, even though I know there is information on it. I am able to read the CD on other computers. Also the computer does not recognise any portable USB storage devices, pen drives, thumb drives, whatever you like to call them.
I also get the error message "Administrator has restricted USB 1394.
Hope you can assist with this problem.
Peter.

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  • Basilio Guzman
    Basilio Guzman May 11, 2010

    Do you have an Ativirus program or Firewall installed on your PC?

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  • 11 Answers

Sounds like a antivirus /firewall/antispyware configuration issue where the porogram will not alow access to removable media in an attempt to prevent viruses from entering your system.check the options and settings within any program mentioned above installed on this system.

the other thing it could be is directly related to the message given, you as a user dont have rights to access, install, read, write removable media and as such you need to change the rights given under that particular user or log in as someone with admin rights, ask the admin to change it.

Posted on Apr 23, 2009

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Posted on Jan 02, 2017

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