Question about Protron PLTV-26 26 in. HD-Ready LCD Television

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Good picture but no sound

I took my TV to the shop and was told that he could not fix the sound on the TV need a new sound board and no where to be found My TV is only 2 years old. Where can I fine the parts I need.

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Confirm it's faulty... Check your menu to see if there is an option to turn internal speaker on or off, it may be off... It may also be called "Internal Mute"... you can also check if you are getting sound output through the headphone jack.

Posted on Apr 23, 2009


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It sounds like a shotgun estimate to me--those are Sony part numbers for circuit boards--Google each number to see if available. Also Google the model number with "parts".

I have heard this song before--some shops only want to collect some money and are not interested in fixing the set.

A way out for them is to say part not available---If they only looked at the set in your home that is not good enough--a complete exam would require it being in a shop with the proper test equipment to really see if 2 boards need to be replaced--also in a shop they might be able to find something that cannot be found in the home.

Keep in mind (our shop) that the techs in the shop (the top ones) rarely go to the home---you usually get a less experienced tech there.

Do some research and if find the boards are available point that out to the shop you had out and let Sony know about this.

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Thanks for using ' Fixya ' and have a nice day!!

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