Question about Microsoft Xbox 360 Console

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Xbox360 my xbox360 is not working because the disk is not spinning and not reading anything so i asked for your hat

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  • Anonymous Dec 30, 2007

    when i turn on my xbox 360 it makes a funny grinding noise and wont play the disk- when i take the disk out the disk has not even moved and is in same position as when i put it in.

  • Anonymous Mar 04, 2009

    I have the same problem- xbox gives only the open tray option and not the play game option. Game doesn't move either, and I can't hear hte disk spinning up.

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If you can find the same model drive for replacement you can just take out the pcb board and put it in the new drive to keep the firmware the same and get the use of the new spindle without having to flash the drive.

Posted on Oct 04, 2007

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My XBOX360 disk drive... BenQ Philips Liteon.. DG-16d2s. It spins for a second or two with a game in the drive, then stops suddenly.. no grinds or anything.. just stops and says open tray. Any tips?


the disk driver starter is having some problem ..u try celaning thr lens and spinning it by yourself after removing the drivers top...u can also check with this site which as a repair guide

Nov 30, 2010 | Microsoft Xbox 360 Console

1 Answer

Disk tray is not spinning


The way to fix this is to open the disk tray and blow inside for about thirty seconds getting the dust out of the way of the laser also blow across the disc tray and the surface of the disk. Then keep closing and opening the tray and it will start to read hopefully. if this does not work go out and buy a disc cleaner. it looks like a disc with sponges on it and when you insert it into the console it cleans the inside for you. Sources: i am going through it right now internet my personal experience

Apr 08, 2010 | Microsoft Xbox 360 Console

1 Answer

I keep getting an "open tray" message and the console isn't reading any discs


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

Jan 02, 2010 | Microsoft Xbox 360 Console

2 Answers

Will not read discs when i put in a disc it says reading disc then it says op3n tray after about 5 or 10 seconds


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

Jan 02, 2010 | Microsoft Xbox 360 Console

1 Answer

My x-box 360 no longer will read any of the DVDs or games I put in it. What do I do?


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.


Jan 02, 2010 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 stopped spinning the CD and playing the games.


i myself have the same problem and currently working on it. go to youtube and type in "how to fix a broken xbox360 dvd disk drive" this guy is amazing and helped me out with the red rings of death. all u have to do is buy a new disk drive for about $50 and take some parts apart.

Mar 14, 2009 | Microsoft Xbox 360 Console

3 Answers

Xbox360


just went through this u need a new disc drive

Oct 23, 2008 | Microsoft Xbox 360 Console

2 Answers

Disc reading problem...i think


It's got to be the CD or did you do a glitch in the game

Mar 24, 2008 | Microsoft Xbox 360 Console

1 Answer

My xbox360 doesent read anything it says unplayable disk


hi there, what you can do is maually clean the lens , free it frm dust and residue. be sure to clean it thoroughly so that it will not be damaged and wont read anymore cds.

hope this will hlp you.

Jan 28, 2008 | Microsoft Xbox 360 Console

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