Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer
I ran out of color ink and ordered more. My black ink was fine (old cartridge not needing to be replaced yet). When trying to print, my black ink would not work, so I did a bunch of things to try to fix it and printed several test pages... black ink still won't work even if I put a brand new black ink cart. in. But, now my color ink says it needs to be replaced again. It must have a sensor that goes by how many pages I've printed out, but literally, I just replaced this like 4 days ago and have not printed enough to be through an entire color ink cart. already. How do i force it to let me continue to use my brand new cart.?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.
Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
Posted on Aug 19, 2008
SOURCE: black ink is faded
Open the kodak all in one home center on your desktop and click on [?] on top most right hand side.
choose maintenance under general links and choose printhead cleaning. if this does not solve the issue,
call kodak @ 1800 421 6699 and they will replace the printhead for you free of cost.
Posted on Sep 21, 2009
The Kodak AiO printers 5000 series and ESP series PRINTHEADs has orange protective cap that need to be remove to fit on the printer carriage. For the ink cartridges there is also a orange protective cap.
Issue that its not printing black and deep clean and removing the printhead and reinstalling the printhead (reseating printhead) is already done and still no black when printing. The printhead should be replace. For futher assistance call 1 800 421 6699 Kodak AiO printer support line
Posted on Nov 19, 2009
Tips for a great answer:
Nov 07, 2009 | HP Color LaserJet 2550n printer + HP Color...
Jul 19, 2009 | Dell 924 All-in-One InkJet Printer
Apr 28, 2009 | Kodak ESP 5 Printer
Mar 31, 2009 | Lexmark X2600 InkJet Printer
Feb 27, 2009 | HP OfficeJet J4580 All-In-One Laser...
Apr 08, 2008 | Brother MFC-5860CN InkJet Printer
Mar 03, 2008 | Lexmark JetPrinter Z22 Color InkJet
Jan 22, 2008 | Brother MFC 210C All-In-One InkJet Printer
76 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: