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Re: I/O DEVICE ERROR
I/0 error, IS AN INPUT/OUTPUT ERROR. this device is formatted as FAT32 as it is usable on all OS. however if you formatt it to the faster, safer NTFS format, it will only work on 2000, XP etc. so firstly is the device being "seen" by windows? as in does the plug and play connect device sound play? or the green arrow and card icon appera in the bottom left corner? if it doesnt your computer may not have a mass storage device installed, or a driver for it, go into your device managment and click rescan plug and play and if nothing comes up click, view hidden devices, and select the correct driver, by either manually selecting the mass storage or Hdd driver or letting windows find one on the net or locally. if this still doesnt fix things, be aware that external HDD us ealot of power, and some USB ports dont give enough power for the HDD to wind up enough speed to operate. try using a different port, 2.0 not 1.0 as i have found power draw issues with 1.0 USB and/or get a shorter, foot long or less cable.
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Remove the hard drive from the Maxtor case, purchase an USB hard drive adapter case, and install the hard drive inside this case. Then you can connect this to the computer's USB port and if the hard drive is OK then this computer will detect it as an external USB hard drive, then you can open the folders and files and back them up.
1. I need to know the brand name , model number , or motherboard you have
2. I need to know what operating system you are using
and when you say open , in what manor do you mean open , in what way are you attempting to open the drive and with what program , so far it looks like you may need to reinstall the computers operating system from scratch , because something is dead wrong , and it looks like a file system error , as if your computer operating system is no longer able to access files properly.
I consider your situation unresolved at this time untill you can give me more information.
I'm trying to reach guru status here in order to help people like you in a far more proper manor.
My Maxtor died like this. The disk was OK, it was the electronics that blew. I bought a new empty disk drive box and fitted the disk drive and fixed it. Years later the disk still works in the replacement box and power supply. I got my files and data back with the disk drive in the new box. The size of that disk looks small today. It may be Parallel (PATA) and you need a PATA box, that is harder to find as obsolete. You need to try the disk first in another drive holder.
Hi and thanks for writing back. I found that since the drive turned to a raw that windows will not read it.I don't know why it turned from ntfs to raw but it did. so I downloaded the O&O file recovery trial ver.to see if I could recover the pics. and movies.It took 5 hrs. to run and it recoverd everything.now I have to buy the software. but I know it is still all there.this software will even recover reformatted drives.Anybody that gets the same error mess. look to see if your file system has changed.If so it looks like recovery software is the only way to go.I have other good info on this and other maxtor hdd I will check back on post and write if you have sim.probs.