I have it plugged into a power source, the grren charger light is green. The screen is blank ...nothing happens when I try to turn it on. I have removed battery, and put it back into the case.....nothing.
Maybe it just needs a new battery....it is 5 years old.
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Re: Won't turn on.
"If your Zen is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
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1: the power source (computer, wall charger, whatever you're using to charge)
2: your iTouch
If you have a second charger, or car charger, or can borrow a friend's charger, try using that first. If you're able to get the green "Charging" battery with an alternate charger, then your iTouch is fine and you just need a new (cheap!) charger for it.
If your iTouch still doesn't charge with a known-good charger, then your best bet is to find the closest Apple Store and take it in for testing there. When my iTouch stopped connecting to WiFi networks, they tested it to verify the problem and handed me a new replacement on the spot.
i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?
ok try this and see what happens. plug in the charger and let it charge for a while. unplug it and find the switch on the top of the ipod which you will turn off. No Green will be showing. wait 5 minutes and whic it to shuffle or play and you should have just reset you shuffle. Good Luck
Hello Kawase, I would suggest you try charging the unit this one time by connecting it to the computer. I suspect that the charger may be defective if plugging the wall charger into the iPod has no effect on the low battery warning. If the iPod is able to be charged from the USB port on your computer that would tend to confirm that the charger is not working. If the iPod does not charge when connected to either the computer or the wall charger then you may very well have a another defective iPod. Best Regards Ken "Go Ahead. Use Us."
unfortunately,the best solution is to send it back to creative for them to check it out. this sometimes happens when the player has been unused for too long and battery "under charges", which there is a solution.but seeing as u used it under normal conditions,that cant be the problem
sounds like it needs to be recharged. plug it into the wall charger or your computer and do not disconnect until it tells you that the charge is complete... this takes time and disconnect it from the computer by dismounting it before disconnecting so not to cause problems
The same thing happened to me and i had no idea what to do. I tried e-mailing the creative headquarters but they wouldnt give me any advice. Finally i realized that there is a reset button on the botom of the player that i never noticed before. If you hold in the play/pause button, hit the reset button, and then release then play/pause button it should take you to a screen where it gives you options on what to do with your player. What i did was reboot it and nothing happened. Whatever you do, DO NOT hit format, or else you will lose all of your picture and music files. I got really frustrated with this problem so glad i could help out.