Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Won't turn on.

I have it plugged into a power source, the grren charger light is green. The screen is blank ...nothing happens when I try to turn it on. I have removed battery, and put it back into the case.....nothing. Maybe it just needs a new is 5 years old.

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  • morgyboy14 Dec 03, 2007

    i have tried turning on with and with out it being plugged in and it will not do anything. i have also tried letting the battery sit by a heater for a little bit since it seems the battery dies when it gets cold but it would not work either

  • Anonymous Jan 08, 2008

    screen lights up when switched on but does not respond to buttons and will not switch off when asked to, the only way i can switch it off is by removing the battery , this all happened after it was dropped by accident. can anyone please help, i tried the tapping solution to no avail



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"If your Zen is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Posted on Jan 23, 2008


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