Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Won't turn on.

I have it plugged into a power source, the grren charger light is green. The screen is blank ...nothing happens when I try to turn it on. I have removed battery, and put it back into the case.....nothing. Maybe it just needs a new is 5 years old.

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Re: Won't turn on.

"If your Zen is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Posted on Jan 23, 2008

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Will not recharge. screen absolutely blank and no

The problem can be in one of two places:

1: the power source (computer, wall charger, whatever you're using to charge)

2: your iTouch

If you have a second charger, or car charger, or can borrow a friend's charger, try using that first. If you're able to get the green "Charging" battery with an alternate charger, then your iTouch is fine and you just need a new (cheap!) charger for it.

If your iTouch still doesn't charge with a known-good charger, then your best bet is to find the closest Apple Store and take it in for testing there. When my iTouch stopped connecting to WiFi networks, they tested it to verify the problem and handed me a new replacement on the spot.

Good luck, and let me know if this helped!

Oct 24, 2009 | Apple iPod touch

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i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?

Sep 03, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

My ipod shuffle won't charge

ok try this and see what happens. plug in the charger and let it charge for a while.
unplug it and find the switch on the top of the ipod which you will turn off. No Green will be showing.
wait 5 minutes and whic it to shuffle or play and you should have just reset you shuffle.
Good Luck

May 24, 2009 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Apple iPod shuffle MP3 (2nd generation)

It could be a few things.

1, The Charger is bad
2. The battery is completely dead
3. There is an internal malfunction that would require factory service.

While this may not help try plugging the charger into another computers USB port and dock it to see if anything happens.

Aug 12, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

My Ipod Nano Wont Charge on the wall Charger.

Hello Kawase,

I would suggest you try charging the unit this one time by connecting it to the computer. I suspect that the charger may be defective if plugging the wall charger into the iPod has no effect on the low battery warning. If the iPod is able to be charged from the USB port on your computer that would tend to confirm that the charger is not working. If the iPod does not charge when connected to either the computer or the wall charger then you may very well have a another defective iPod.

Best Regards
"Go Ahead. Use Us."

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Creative Zen Vision M - Dead Machine

unfortunately,the best solution is to send it back to creative for them to check it out. this sometimes happens when the player has been unused for too long and battery "under charges", which there is a solution.but seeing as u used it under normal conditions,that cant be the problem

Jun 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

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tr y to get a new battery. but it is tricky to get the old one out so take it to a store that deal with it.

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sounds like it needs to be recharged. plug it into the wall charger or your computer and do not disconnect until it tells you that the charge is complete... this takes time and disconnect it from the computer by dismounting it before disconnecting so not to cause problems

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1 Answer

It died

The same thing happened to me and i had no idea what to do. I tried e-mailing the creative headquarters but they wouldnt give me any advice. Finally i realized that there is a reset button on the botom of the player that i never noticed before. If you hold in the play/pause button, hit the reset button, and then release then play/pause button it should take you to a screen where it gives you options on what to do with your player. What i did was reboot it and nothing happened. Whatever you do, DO NOT hit format, or else you will lose all of your picture and music files. I got really frustrated with this problem so glad i could help out.

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