Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Error code of Carriage block, but cant find it!

I am getting a clear carriage and then press enter, there is nothing blocking the carriage that I can see. It also is not feeding paper it starts to take it then backs it out. HP OFFICE JET 6110

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  • Anonymous Apr 29, 2009

    Exact same as above.......starts to take paper than pushes it back and continually says "clear Carriage" with nothing visibly blocking the carriage.



  • inkypete May 11, 2010

    Did you have a recent jam?Have a look inside with torch carefully
    try pulling the power when head moves to centre and check
    I feel there is some paper over a sensor, only needs to be a little bit

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  • 25 Answers

There are several steps involved to troubleshooting this error. Please visit this link and complete every step per the manufactuers instructions.

Posted on Apr 23, 2009

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Error 5100 typically means that something has jammed the carriage. Unplug printer, open, and examine the print area for anything that might be blocking the print heads from moving back and forth. clear...

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This error can be caused if there is anything blocking the movement of the carriage. I just had a client with this problem on Tuesday and it turned out that they had opened the print head cover and had not closed it properly. This caused the metal latch to block the movement of the carriage. I would check that first, as well as look for any small bits of paper that may be blocking the complete movement of the carriage.

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http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp480#ServiceAndSupport

The above is a link where you can enter '5100' and it will return 3 possible solutions for the error code 5100.


Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press the button. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON button does not shut off the printer.

  2. Wait approximately ten seconds and then press the button again.

  3. Wait until the device has completed its cycling process before submitting another job request.

    Note: It may be necessary to unplug the power cord and retry if the above steps do not clear the error.
--- Secondly, it says that it could have 'packing' material in the printer when new, blocking the movement of the printhead, but I don't think that's the case since you say the carriage seems to move freely.

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If there isn't a cartridge jam then it's probably a carriage jam:
However, I'm not too familiar with clearing a carriage jam. I just know that if your cartridges are not blocked then the carriage is likely at fault. You will need to Google this on how to fix a carriage jam.

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I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening...


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I turned my printer on and it said open door. clear cariage jam then press enter what is that?


Hi and welcome to FixYa,

with the indulgence of mackenzie123...

A 'Carriage Jam" error indicates that the holder of the ink cartridges (called carriage) which includes the print head cannot move or complete its sideways movement. Three (3) possibilities:
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  • the guide rod / rail has lost / dried up its lubricant and therefore the carriage could not move easily. The guide rod/rail as the name implies is the provides the path of motion;
  • ink smears on the encoder strip. The encoder strip is the long narrow plastic with barcode like markings. This tells the carriage where it is. An ink smear would block the markings and confuses the carriage.
Hope that this be of initial help/idea. Good luck and thank you for using FixYa..

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I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

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