Question about Whirlpool GS6SHAXLS Side by Side Refrigerator

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Ice maker stopped working, though the water spigot still works from the door dispenser. How do I troubleshoot this problem?

My icemaker stopped working. The water spigot still works from the door dispenser. How do I trouble shoot this problem?

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  • alanpomeroy Apr 23, 2009

    Sea Breeze,
    I went to the back and found the two solenoids. I removed both electrical connections and put the door dispenser electrical onto the ice cube solenoid and had my wife push the dispenser paddle on the door and presto, there was water flow through the ice maker line. From this I conclude that the solenoid is not the problem. For some reason the solenoid is not getting the information to turn on the water. How do I trouble shoot the "switch" at the icemaker that calls for more water?

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  • Whirlpool Master
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On the back and near the floor there is a water control valve. One side controls water to the dispenser and the other is for the ice maker. Need to test the one that goes to ice maker first by checking the solenoid coil with an ohm meter or put household voltage to it and it should open and send water up to ice maker. If not there then check the pipe coming into freezer from outside for freezing water in pipe. We will go further when you are ready. Let me know when you are able to do these things, I will be here, Thanks, Sea Breeze

Posted on Apr 22, 2009

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Posted on Jan 02, 2017

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SOURCE: Icemaker does not make ice. Appears no water is getting to maker.

If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Posted on May 20, 2009

fridgetech
  • 473 Answers

SOURCE: icemaker not making ice

First thing to check is to see if the optics are working properly. This is the red flashing light on right hand side of freezer wall. Close the flipper door, be sure not to block the beam, and the light should go to solid red. If it does then the optics are ok. If it continues to blink then that is your problem. If optics check ok then pull ice maker out and remove the white plastic cover. It just pulls off. Look at the center of the gear wheel and see if one of the plastic tabs is either broken or if they are sort of twisted and touching eachother. If any of these things with the gear have happened then that module will need to be replaced along with the ice maker thermostat. If your not sure how to replace these parts then just replace the whole ice maker. That is much easier and not much more costly.
After changing the parts or the ice maker out follow these steps to start the ice maker thru a cycle. 1. Remove the ice maker from the cradle but leave the harness connected. Remove the front cover from the module. Unplug the refrigerator. Get a small jumper wire with bare ends and jump T and H on the module, leave the jumper in and set the ice maker on the shelf. Close the door. Now plug the refer back in and wait 30 seconds. Open the door and the ice-maker should be cycling. Remove the jumper, put the module cover back on and set it back in the cradle. The fill should take place when the ejector blades reach the 12:00 position. Follow these steps exactly in order

Posted on Nov 10, 2007

  • 151 Answers

SOURCE: Ice Maker just stop making Ice. The water still

Check the bar that's used to sense when the tray is full, is in down position.

Posted on May 14, 2009

  • 142 Answers

SOURCE: water dispenser on front of refrigerator door does not dispense water. Ice Cube maker continues to make ice cubes. Defrosting doesn't fix problem.

Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.

Posted on Jun 02, 2009

aasc
  • 1606 Answers

SOURCE: Icemaker not working- red light flashes constantly

The red light should flash twice , pause then flash twice constantly . If you close the flap on the left side , then the light should go off . This shows the optics (ice maker cut off ) are good .

Check the black tube ( fill tube ) , which puts water into the ice maker , to see if it is iced inside . If so , then the water valve behind the refrig is bad . It seeps into the tube and freezes , blocking the water flow .

Pour about 2/3 cup of water into the ice maker . If it freezes and dumps , then the water valve needs replaced . If it doesn't dump , and stays frozen in the ice maker , replace the ice maker . Also , make sure the coils under the front of the refrig are clean , as this will cause warmer temp in the freezer and the ice maker needs 5 degrees to operate .

Posted on Sep 27, 2009

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