Question about SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 I added some songs to my e260 and I unplugged it from my computer to make sure they were added. It did it's normal shutdown and reboot. when the refresh database came up it froze it has been frozen for about 20 mins now. I tried to reboot and everything. Nothing is working.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 626 Answers
Re: Sansa e260

Try holding the power button for 20 seconds to hard reset the device. Then try turning it back on. If that doesnt solve it, youll need to do the following. Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Posted on Sep 24, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My sandisk sansa e260 mp3 player wont trun on it goes to the start up screen and thin keeps repeting that screen how can i fix this does any1 know?

Hi, the Sansa E260 is a portable MP3 player released by SanDisk in 2004. Several problems may cause the E260 to not function as intended from time to time. Common problems that occur are the device freezing, album art not appearing on the screen when a song is playing, pictures not filling the screen size and missing information on the separate tracks. You can troubleshoot the device and fix many of these common problems without the need of a service technician.

1. The Sansa E260 may freeze or function in other unexpected ways from time to time. This generally occurs when the unit's software has developed an error. Reset the device to clear the error and return the device to normal working operation. A unit reset is similar to rebooting your computer. You won't lose any data stored on your device.

To reset the E260, press and hold the "Power/Menu" button for about 15 seconds. The device will be forced to power down, during which the error will be cleared. You can restart the E260 as normal once the reset is complete.
Album Art Does Not Display
2. The E260 supports viewing album art on the display screen during the playing of a song. You may find that your album art is not showing up on the display when music is playing on the device. To fix this, make sure the associated album art file is in the same folder as the song being played. You will need to connect the E260 into your computer to move the album art files into the music folder.
Photos Aren't Full-Screen
3. Photos displayed on the E260 will not show up as full-screen shots if they are not cropped to the correct dimensions. The E260 software does not support stretching pictures to fit the full screen. To ensure your photographs will display on the full screen, crop the images to 128x64 in photo-editing software prior to transferring the image on the E260.
Unknown Artist or Album
4. The E260 displays information about each song using the ID3 tags associated with each track. ID3 tags hold information such as the artist name, album name, track number, year it was released and other information. If the E260 shows an artist or album as unknown, the information in the ID3 tag was not filled in. You can insert information into the ID3 tags from your computer.

To change the ID3 information, right-click on the music file and choose "Properties." Click on the "Summary" tab and choose "Advanced." The ID3 fields will display in the window. Insert any of the missing information and click "OK." When you upload the song onto your E260, the newly inserted information will show up in the display.

Hope it helped...

Feb 23, 2011 | SanDisk Sansa e260 MP3 Player

2 Answers

How install a driver for Sansa e260

Download the software after you run the link below ....Put check next to converter/firmware update/Manual the programs follow instructions.......( here is the link After installation connect your sansa......
Also make sure you are connected to a 2.0 usb the back of the computer is best (the motherboard).... USB mode located on the sansa if asked to change to MSC goto menu press enter scroll to settings press enter scroll to usb mode press enter scroll to msc press enter press menu.....Connect should auto start sansa software..... Sansa software/driver Updates firmware follow instructions Downloads manual Downloads converter

Feb 17, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

Half of song list not recognized by Sansa e260

i will surely help you. you have mentioned that you can see all the songs when your mp3 player is connected to the computer. so what you can do is, you can very well go ahead & format all the songs in your mp3 player using your computer. then you transfer a few songs to your mp3 player(the songs which were not getting recognized in your mp3 player). this should solve your problem.   

Oct 29, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260, apparently wont read songs i put on it

do not download songs from Windows Media Player 11
can you
Fetch songs from a CD or a Web site or your friend and see if his Will play

Jan 15, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Problem viewing recently added songs

Switch from mtp mode to auto
if still no, reformat the player and re-add all the songs

Jun 19, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260(4gb)

You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media1.gif, music and delete them from there

Mar 21, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Music files won't show up

Is your device almost full? The player needs sever MB's of space to create the database or menu, for you to navigate with. Try deleting some music, then restart the device. Best of Luck.

Oct 04, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Pink Screen says "No Song"

Hi. It would seem that either the internal memory of your player has been corrupted or the firmware has experienced some errors. The best way to fix your player would be to either format it or re-load its firmware. Either way, you may need to re-load your music files once again. First, you would need to set your player to MSC mode by navigating the menu as follows: Menu >> Settings >> USB Mode, then select "MSC". If you have the "Rhapsody" E200 version, then select "Rhapsody" (it's the same as "MSC" mode) Next, plug your player in your computer and look for the drive letter corresponding to your Sansa. Right-click on the drive letter, then select "Format". Just make sure that the File System is set to FAT32. Click "Start" to begin the Format and follow the on-screen prompts. Since your songs came from audio CD, simply Drag-and-drop the files to your player (MSC mode is will actually work best with audio CD songs) If this does not work, then go ahead and re-load your Firmmware using this instruction I received from SanDisk technical support: Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E260 and 90-99% of the time, it would restore your player to normal settings.

May 16, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e260

the firmware page doesn't exist anymore! want can i do?

Mar 24, 2007 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e260 MP3 Player Logo

341 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

94198 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides