Question about Dell 922 All-In-One InkJet Printer

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Skipping while printing

Putting thick white lines in the middle of line of print

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  • OnlyOneN
    OnlyOneN May 11, 2010

    Have you tried cleaning the print heads? (done through the printer properties window)



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STEP: Disconnect and Reconnect the Printer Power Supply
Additional Information


Unplug the power cord from the wall socket.

Disconnect the power supply from the back of the printer.

Wait 15 seconds.

Reconnect the power supply to the back of the printer.

Plug the power cord back into the wall socket.
STEP: Perform a nozzle clean on the printer.
Additional Information

The following steps will guide you through running a nozzle clean on the 922 printer:

1. Press the Scan Button and the Up Button at the same time to enter diagnostic mode.
2. Use the Up Button or Down Button to navigate to Clean on the LCD and press Menu to begin the nozzle clean.
3. Check the nozzle clean printout and make sure that it is clear of defects and that all expected color bars exist on the page.

STEP: Clear NVRAM on the 922 Printer
Additional Information


Press the Scan Button and the Up Button at the same time to enter diagnostic mode


Use the Up Button or the Down Button to navigate to the option for Clear NVRAM on the LCD and press Menu to confirm.

Press Menu again when asked if you are sure.

Press Menu again when asked if you are really sure.

Ink Cartridge and Print Quality Issues on Inkjet Printer

STEP: Verify the Paper Settings and Change the Quality Level
Additional Information

1. Click the Start button, point to Control Panel, and then click the Printers and Other Hardware menu item.

2. Click the Printers and Faxes menu item.

3. Right-click the Dell AIO Printer Model Number icon, where Model Number is the model of the printer to troubleshoot.

4. Click the Properties menu and the Printing Preferences menu option.

5. Click the Quality/Copies tab.
6. Click the Paper Setup button.

7. Choose the appropriate paper type based on what is being used in the printer.

STEP: Verify the Printer Ink Levels
Additional Information

Quality problems are most often caused by low ink levels or one or more colors in the color cartridge being completely depleted. Perform the following steps to determine the current ink levels and to check for missing colors.

1. Click the Start button, point to All Programs, and then click Dell Printers.

2. Click the model number of your Dell printer.

3. Click Dell Printer Solution Center.

4. On the main window of the solution center you will see two ink tanks in the lower right hand corner. Verify that the ink cartridges are not empty

To ensure that the quality problem is not caused by one color missing print a test page and verify that the colors in the CMYK boxes appear correct. To do so, perform the following actions from the solution center window:

1. Click the Maintenance button on the left-hand side of the window.

2. Click Print Test Page.

3. Verify that the Cyan, Magenta, Yellow, and blacK colors are printing without streaks.

Posted on Apr 22, 2009


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Related Questions:

1 Answer

#5 black ink cartridge skips through the middle occasionally

Replacing the print head
The print head may need replacing if, after all print head and ink tank troubleshooting has been performed:

  • The nozzle test appears broken or to have horizontal white streaks.
  • One or more of the colors is missing from the Nozzle Test.
  • The colors are incorrect on the Nozzle Test.
  • A print head error is indicated on the unit.
  • The printer powers off when the print head is installed.
I hope it helps!!!

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1 Answer

Printer prints white thick blank lines

1- black lines are from the drum: it has burnt out on that particular spot and rotates

2- the white horizontal gap space if it is not you skipping space is also from the drum

3-the white Vertical is most likely from the developper (unit that has the toner and is against the drum, look at the roller it should be solid black, maybe there is something on it : hair paper etc....

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Printing text and potos

Banding is from a dirty printhead, deep clean and calibrate it.

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2 Answers

White lines in print

Does the printer have replaceable printing heads, or are they integral to the ink cartridge. If so they may need replacing or calibration. Another issue may be electronic contacts, check inside the printer and on the cartridges for any dirt or debris on the (usually copper colour) contacts on either end.

Also, if possible try the printer on an alternate computer to ensure it is not a problem with your software.

Kind regards, ACD

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Thick Black Line in Middle of Printed Document!

Your question might best be answered at the website below

They have technical support plus drivers and other odds and ends concerning your equipment

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Seems like a problem with the printer head...It is usual for matrix printers and it happens due to wear and tear..You will have to get the printing head to get replaced..

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1 Answer

Thick Black Line on my copies and faxes

Can't image it being anything but scan glass, if prints are fine, are you sure you cleaning scan glass(inside of where originals are fed)?

If so then scanner lamp faulty, but I've never come across it myself on this model.

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Printer issues

try using a original lexmark ink cartridge ink maybe low or dried

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