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I get an (Sys 0505)(0,841) Error when I try to Hot Sync or go to

I am trying to Hotsync to my new Laptop. But I keep getting the Error
(Sys 0505)(0,841).

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http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj(2630)

With your Palm Zire 21 connected to your pc, go to the link above and run through the Palm HotSync troubleshooting dialog to see if any results come up that will solve your issue.

HotSync issues are unfortunately difficult to pinpoint and often will require a software update or patch to resolve issues.

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HotSync error ((sys 0505) (0,841)


I also had this problem. Searched for a solution and found that the error message refers to older programs incompatible with newer models of the palm. If you do a Hot Sync on a different and/or newer model palm device there may be these incompatibilities. The usual problem programs are mypalm and mytreo. You need to delete them by
first doing a Hot Sync
going to Applications on the palm
tap on the menu icon (or the left upper corner of the display)
tap on Delete
go down the list to delete each of these programs.
Hot Sync problems should stop
If not, you need to do a hard reset and then slowly add third-party software one by one and look for problems.

Jun 23, 2008 | Palm TX Handheld

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Z22 when downloading games and I hotsync I get a message of error interrupted


Please post your hotsync log.
Whats the name of the game (and .prc filename)?

Jun 20, 2008 | Palm Z22 Handheld

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I'd suggest deleting the video and try sync again.

Jun 09, 2008 | Palm Treo 650 Handheld

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Garmin ique 3600 hot sync issues


I had the same problem. Obtained no help from Garmin - $200 to repair.

I purchased a $7.00 IRDA (infra red) - USB device; set my Connection to IR - PC and have been able to sync without any problems. However even withupdates I have not been able to get the cradle - PC connection to work. This is not a problem however since I now use the IR connection all the time.

You must touch the screen hot sync logo not the cradle button to start the sync process.

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it is possible but if I well understood u wanna hot sync with ur laptop calendar and contact from ur Tungsten E, (that is having updated data from ur office computer). you can in fact synchronize verything there with ur laptop, and make ur hand held over write ur whatever is in ur laptop, for this u need to install the PDS and go to the hotsync manager on ur system try, go to custom and and on the list of conduits go to contact and change the action to hh overwrite desktop, (do the same for calendar) DON"T FORGET TO CHECK THE OPTION : MAKE AS DEFAULT. U can of course disable the rest except the system conduit. Never forget to set the conduits u change to set as defaults. Like this, u must have always updated data on ur hand-held, for this, u need to keep synchronizing with ur office computer. good luck,

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1 Answer

Asks for password after Hotsync button pressed


Try looking at (from the main applications menu) Preferences, then Security. I have a T5, so the operating system is likely different, but there are two passwords there that can be enabled...password and quick unlock. I know if I push the hotsync button on my cable to sync before I unlock the T5, it will prompt me for a password. You can also try making sure you are logged in and have access to your Treo "before" hitting the hotsync button. On the T5, if I'm already on the T5 and hotsync I don't get prompted for a password. If this is totally off-base due to the differences in the T5 and Treo, I apologize for the confusion.

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It may be due to a permissions issue on the workstation running the hot sync program

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