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Replacement parts for Samsonite computer bag

Where can I order a replacement telescopic handle for a samsonite computer bag? thanks

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Posted on Jul 24, 2009

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Replacement key for samsonite CarryPak 11


if a local lock smith cant supply
you may have to contact the company
samsonite
Sites samsonite Site
For 24 hour phone support, call 1-800-765-BAGS (2247)
Warranty and Repairs:
Hours: Monday through Friday 9:00 AM - 6:00 PM EST.
A response will be sent within 7 business days, or for faster service, please call 1-800-262-8282.

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If you have the right combination, then check with Samsonite for help. If it will not work, you will need another way into the bag.

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From the Samsonite site themselves:
How do I set the code on my lock? Because there are many styles of locks used on our luggage and travel bags, we ask that you please contact us with the product # of your bag and we will be happy to assist you. You can e-mail canada.sas@samsonite.com or call 1-800-265-4933 x 220 (English) or x 237 (French) Mon-Fri 8:30 a.m. - 4:30 p.m. EST.

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How to unlock samsonite combination lock?


1. Call Samsonite Customer Service at 1-800-262-8282. Representatives are available Monday through Friday from 10:30 a.m. to 5:30 p.m EST.
2. Press "1" and then "6" on your telephone keypad to speak with a representative to order a replacement key or padlock.
3. Pay the required fee. Samsonite will then send out the replacement key.

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1 Answer

HI need a replacement Samsonite luggage key number 386 can you please tell me where I can buy one from


You can call Samsonite for replacement.

call 1-800-262-8282, press 1 then 3 for "replacement parts" and follow the instructions. Customer Service is available from 10:30am-5:30pm EST on weekdays. If you are looking for a part not on this list, call the number above and press 1 then 6 to speak to a Representative.

Link: for more info: http://shop.samsonite.com/info/Replacement_Parts

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i went to change the combination on my locked Samsonite bag and when i closed it it would not open on that number.
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