Question about Espresso RMI La Cimbali Espresso Machine

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My barsystem m2 machine shows that it needs to be serviced.

The machine is working fine and was serviced 6 mo. ago with the old owner. I seen the service bills on it and i was wondering if there was more service persons to choice from that could maybe beat the price of the company that does it now. that company travels 4 hours to get here from minneapolis. Im 1.5 hours away from Fargo ND or 2.5 hrs. from duluth MN. please let me know if it needs service every 6 months and who i can choice from. thank you Jodi

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Check out this site it will give you a list of all the dealers.

Posted on Jun 20, 2009

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M2 like most super-automatic espresso machines require a good maint program. Most customers opt for having a service company come in and handle it. The ease of use and possible elimination of the trained Batista is probably the reason you purchased one in the first place. Some of the money you saved should be applied to the care of the machine. With that said, lets get to the question and possible alternatives:
1- CLEAN! CLEAN! CLEAN! Can't emphasize enough! We have seen several machines in the field that have been cleaned (pill drop) 2 to 3 times a day with an occasional plain water flush. Both looked brand new even after years of service. We did perform 6 month maint of both but found that they didn't really need it. (it was good to check it as other parts did eventually leak or wear out.) maintain your equip. You might be able to have the service crew change the number of days before the next maint is due. I suggest 365 days is the max, but have it serviced before the time is up and they will reset the count. (no.. you can't defeat it).
3. Have a lot of Cimbali equip? Sent a crewmember to Chicago for their service class. (cimbali usa).

Remember to have your crew clean during the slow hours. Aloha!

Posted on Jun 28, 2010


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