Question about Sony PlayStation® 3 (80GB) Console

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Credit Card Info is Invalid

My problem is that the awful account management calls my info invalid no matter how exact it is. Customer representatives are lost, unable to help out AT ALL and no one on the internet can help me. Worst thing about it is that the system locks me out for 24 long hours after my third try. I have to wait till the next day just for them to lock me out the system again. I've been at it for frustrating weeks, with each day making the next feel hopeless.

Funny thing is, I've only made one purchase. The DLC came in separate sets so I made the next purchase in the same day. The first on I mentioned went fine but the second came to this error code: "80023102". Apparently, according to the great help hired by Sony, I needed to try again and I DID try again... for three days. I went out to the internet for help and they tell me to delete the billing info and to enter it in again... and now this "Card is invalid" bull shows up EACH time no matter which card I use. I'm not going to buy a damn PSN card to get $20 for one thing that costs $6.

PLEASE only answer if you feel certain or if you combatted this type problem before. You may offer suggestions but make sure that you nte that they aren't fact. Previous help on the internet probably did me more harm than good (Above).

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  • Sony Master
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Wow, okay you need to try this if you have not already. the software on your iend is corupt given the error your getting. You're best bet is to reload the software using the reset to factory defualts on the menu. if this doesn ot shore up the problem then your going to need a replacment unit as I HAVE had this issue and expienced it all please rate accordenly thank you

Posted on Apr 22, 2009

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I accidentally put my old address when entering my bank details, my add-ons didnt download and whenever i go to view downloads so i can download them i get error 80023102, has anybody tried deleting their account? i'm scared to do it coz ill lose all my downloads and if the error code doesnt go away i wont be able to redownload them, and i have alot :(

Posted on Feb 04, 2012

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Posted on Jan 02, 2017

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