Question about SanDisk Sansa e260 MP3 Player

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Discoloration and Unreadable Screen

Today at church I dropped my Sansa mp3 player on the concrete, tuned it on and found out that only about 1/3 of the screen would show. It looked like what would happen when you printed a pciture on your printer with low ink. Everything else works fine! The music plays and everything, but the screen colors are almost gone and it is hard to read. Anyone have a solution? And does the guarantee cover this?

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Re: Discoloration and Unreadable Screen

Is the screen leaking, is there damage from where you dropped it? It is not covered by the companys warranty. If the screen in leaking, or there are signs of damage, they will not replace it. But if not, they will never know. SanDisk Technical Support 1-866-726-3475 Best of Luck.

Posted on Sep 24, 2007

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How do i get music on to my sansa clip+?

Loading Music
You can transfer music from your computer to the Sansa® MP3 player using the drag-and-drop method or using music management software like Windows Media Player.
Drag and Drop (Windows)
Follow these steps to drag-and-drop music to your Sansa® Clip+ MP3 player:
Connect your Sansa® Clip+ player to your PC.
Select Open device to view files using Windows Explorer on initial connection or by going to My Computer.
Double-click on the Sansa Clip+ MP3 player.
Double-click on Internal Memory.
Double-click on the Music folder.
Drag and drop music files from your computer to the Sansa® MP3 player’s Music folder.
You can also drag and drop files to a microSD™ card inside your player by going to My Computer > Sansa Clip+ > External uSD Card.

Feb 07, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer


Try another service pack on your windows XP or use Winamp ( Newest version ) to delete songs on your sansa . hope it helps :)

Jun 21, 2009 | SanDisk Sansa m240 MP3 Player

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Display screen cracked

go to home and click on settings then scroll and you will find it

Apr 08, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa e260 - the mp3's that i load from my pc don't show up.

Try drag and drop from the music folder you have your music the media folder on the sansa use windows explorer.........

Apr 07, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa e250 mp3 player just fell down, after that, when i restarted it it is just showing the blue light but not showing the display on the screen. Any help would be appreciated.

Drop it again from a similar height

OK this is going to be hard to believe....the exact thing happened to mine. It dropped about half a meter onto a concrete floor and showed up with a blue screen and wouldnt shut off.
I unscrewed the back panel and unplugged the battery hoping that it would reset. After several restarts and unplugged batteries it was still unresponsive with the blue screen of death. So like any good tech i tried to reproduce the sequence causing the failure. I dropped it onto my work bench and plugged the battery back in. Worked perfectly after that and has continued to work perfectly since (nearly a year later).
I made sure i covered it with one of those cheap silicone covers after to hopefully absorb some shock after i got it working again. After a year of brutal treatment on military exercises this is the one and only problem i've ever had with my sansa.
Good Luck

Dec 30, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa mp3 shaker

I have found that the best way to add and remove music is through my computer. Use two windows - 1 mp3 player and other song location folder.(manipulate folder boxes to have them side by side on monitor).
Once you achieve that, simply drag and drop from one to the other.
Good luck.

Jun 29, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer


Those screens don't handle drops very well. Once they start to get lines, they are often on their way out. If it is still under warranty, open a repair ticket with Sandisk. They will probably replace it if you haven't had it too long.

Jun 25, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa repair

Contact sandisk to check to see if your device is under warranty...the number for sandisk is 1-866-726-3475
I hope that helps
Please rate accordingly
Thank you

Mar 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I tunes

Find the Sansa at "my computer" then open it,click on music than drag and drop songs. The files might be hidden.

Feb 14, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Dropped MP3 Player/blank screen

Try pressing and holding the power/ menu button while holding down the play/ pause button. Do this till the screen says goodbye or turns off!!

Dec 31, 2007 | SanDisk Sansa e250 MP3 Player

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