Question about SanDisk Sansa e250 MP3 Player

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Can't be formatted

There's a bunch of files that can't be deleted. I try to format it through my computer but says unable to format. Is there any suggestions for this problem?

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Re: Can't be formatted

Seriously, if the device is still under warranty, get an RMA. If not: USE AT YOUR OWN RISK.

Posted on Sep 24, 2007

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Re: Can't be formatted

If Rhapsody, or Windows Media Player was open and "using" the device, it cannot format. Try closing those first. If not, you can format it in Computer management. Right click on My Computer, select Manage. On the left side, select Disk Management. On the right side your device will be listed at the top. Right click on it and select format. Do NOT select "Quick Format". If the device does not show, disconnect your device, change the mode and try again. Best of Luck.

Posted on Sep 24, 2007

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1 Answer

I cannot delete songs from my Sansa e280. I have tried using both USB settings - MSC and MTP. When I try using "My Computer" it says it is deleting the files but they are still on the...

They are probably corrupt files. You will never be able to delete these unless you format your device, which unfortunately will delete all of your songs.

To format: Connect it to you computer, go to my computer, right click on Sansa and click on format. Once the format process has started don't interupt it. You will have to re-load all of your songs back on to the player, but at least your corrupt files will be deleted.

Mar 13, 2011 | SanDisk Sansa E280 MP3 Player

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It is unable to format and it shows "device was unable to complete the format"

Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

May 24, 2009 | SanDisk Sansa e260 MP3 Player

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I am unable to copy files, delete files and even not to format the device.

The first thing to do, to make your player ready for file transfer in Windows, is to Format the player with Windows.
When connected to a PC, in My Computer, it will appear as a Removeable Drive. Right click on it and choose Format.
Complete the process and you are ready to transfer files!


Chris (ziraffa)

Dec 09, 2008 | Siren Edge MP3 Player

1 Answer

Sansa e200 music

Well formatting IS deleting all the files on your sandisk. I figured that out the first day i had it. So if you're formatting when all your songs are on there, then that's your problem. If not, then i dont know what to tell you.

Apr 09, 2008 | SanDisk Sansa e200 MP3 Player

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Can not delete files...

Reformat the player.
Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.

Mar 20, 2008 | Dell DJ Ditty MP3 Player

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I keep trying to delete songs but they still appear on my device.

Try connecting the device to the computer and using it as a Mass Storage Device and formatting/deleting from there.

Aug 17, 2007 | SanDisk Sansa e260 MP3 Player

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"MTP DB Mismatch Format?"

I had the same problem In My Sandisk Sansa, and the way I fixed it is the following: Plug your player in your computer in MSC mode (On your player, go to settings, then USB and choose MSC) Then in "my computer", right-click on the player icon and go to "properties". In "properties" go to "tools" and in the first option, which is "error checking", click on "check now". In check disk options, check both "automatically fix file system errors" and "Scan for and attempt recorevy of ba sectors". It's going to take a few minutes (phase 1 and phase 2 will be displayed). Wait until it is complete. When it is done, close the "properties" window and right-click on the icon of the player and click on "format"! It should say format complete and the player should be then be ready to synchronize files again! Now Enjoy That Good luck!! From:-Javed(Taj)

Mar 28, 2007 | SanDisk Sansa c150 MP3 Player

1 Answer

Unable to format

Try this

Jan 22, 2007 | Mpio FY500 MP3 Player

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"formatting problem"

I had a similar problem, I could upload songs, but they wouldn't play and I couldn't delete them. turned out it was cause I didn't have WMP10 installed on my PC, had an older version. the user manual states it only works with WMP10, and after I installed it (just search for windows media player 10 on the microsoft website) I was able to use the synch function in WMP10 and all the songs are playable (I'm listening to an album as I type :D)

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14 Answers


Go to my computer and right click them seclect format.

Jun 08, 2006 | i-Bulldog IMP-90 MP3 Player

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