When attempting to print,the paper will start to feed normally.it then jams and pulls to 1 side of printer.no signs of paper jammed in rollers,and have tryed just to print 1 page at a time but problem still occurs.this problem happened on last canon printer and now again.any help would be great thankx.
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Clear the jammed paper as follows. Observe Cautions signs in printer.
Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and prevents paper jams. 1.Press the cover release button and then open the front cover. 2.Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. 3.Pull the paper tray completely out of the printer. 4.Close the front cover. 5.Pull the jammed paper up and out of the printer. 6.Open the front cover again. 7.Open the back cover. 8.Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). 9.Using both hands, gently pull the jammed paper out of the fuser unit. 10.Close the back cover. 11.Pull the duplex tray completely out of the printer. 12.Pull the the jammed paper out of the printer or the duplex tray. Put the duplex tray back in the printer. 13.Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. 14.Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically. 15.Put the drum unit and toner cartridge assembly back in the printer. 16.Put the paper tray firmly back in the printer. 17.Close the front cover. 18.Make sure that the Paper LED is now off and the printer is ready.
After clearing paper jam if noise persist printer may need a Repair Tech and parts replacement for broken or wore parts.
Paper feeder problem. You must open case and paper feeder.Check for all screw. spring, rubber and lubrication. If you never done, find diagram at printersiam.com. is printer paper jam berfore? and clearing jam by pulling paper form back?
There is a long set of sensor flags on the bottom of the paper input unit that can get stuck and not move freely. This will cause jams from both trays. Try unplugging the printer, removing the toner cartridges and tray 2. Turn the printer on its back or side. You will see a long, black plastic bar with flags on it that runs the length of the paper input unit. make sure it moves freely.