Question about SanDisk Sansa e260 MP3 Player

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Message states unable to format

I have been having a problem w/ my sansa e260 freezing up, tried formatting it and i get a message stating unable to format. Any help?

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Re: message states unable to format

Make sure you dont have Rhapsody, or Windows Media Player open. Go to My Computer>Device Name (e260)>Right Click and select FORMAT. If that doesnt work, change the mode on the device Settings>Mode or USB Mode and repeat. Best of Luck.

Posted on Sep 30, 2007

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How do i put videos on my sansa e260 my computer says its not formatted or something

your sansa e 260 is not fomatted try to format it, just right click your sansa icon in my computer then click format, then check the quick format then click ok, after that it says format complet, now you can put videos in your sansa e260

Jul 01, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

It is unable to format and it shows "device was unable to complete the format"

Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

May 24, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260 firmware

Mine was a bit more FUBAR I guess. I have a Sansa e260. I had rockbox on it, went to switch back to the firmware. Uninstalled rockbox and on reboot... the e260 was refreshing the database and then came to a frozen green screen.

My e260 was already in MSC mode. I did the steps above but was still stuck.

The solution that worked was one posted by "Slaughter" on anythingbutipod.

The ultimate fix for all e2xx v1 problems - Format, enter recovery mode, downgrade firmware Link (you'll need to format the drive), reinstall newest firmware via newest Sansa Updater, reload tunes.

Dec 01, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

PC cannot detect Sansa e260

Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Apr 20, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Royally screwed up e260

help! i have tried to download my copied cds through rhapsody & windows media player. nothing happens in rhapsody & windows gives me an error occurred message after each song when i try to copy to e260.
thanks for your input,

Mar 21, 2008 | SanDisk Sansa e260 MP3 Player

4 Answers

My sansa e260 stopped working after unsuccessful formatting

I have guys, I just spoke with the Sansa representative. Even if you have Windows Vista, you do not need a drive for e260 given that Vista carries that drivers for it. If you have tried the steps above, but you Sansa still did not format successfully after using the recoverty tool. This is what you do:

Set you Sansa e260 in recovery mode

- set it to hold
- hold rec
- connect to computer while you are holding rec
- device should be now in recovrey mode
- go to my computer
- go to the folder 16B format
- you will see a text file
- don't worry about
- add a new folder and name Sansa.fmt
- wait up to 2 minutes
- message on your device should say formatting
- wait a few minutes for formatting to take place
- stop the device by removing it safely using windows Safely device removal tool on bottom right corner of your screen
- disconneting your Sansa and you should see a message upgrade finished, Sansa has been restored or something like that
- Power your Sansa on, and Bwala!!! your Sansa is back to normal.

Good luck


Nov 27, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e260 freeze

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 25, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Problem With Format

Hi, you may want to try using the manufactures preferred method or better still update the firmware. It is available at Please let me know if this woprks out ok with your Sansa e260. Regards

Apr 09, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

"formatting problem"

I had a similar problem, I could upload songs, but they wouldn't play and I couldn't delete them. turned out it was cause I didn't have WMP10 installed on my PC, had an older version. the user manual states it only works with WMP10, and after I installed it (just search for windows media player 10 on the microsoft website) I was able to use the synch function in WMP10 and all the songs are playable (I'm listening to an album as I type :D)

Dec 04, 2006 | SanDisk Sansa c150 MP3 Player

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