Question about Maytag Neptune MDE5500AY Electric Dryer

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I have a Maytag Neptune Elect dryer MDE9700, that won't heat. It worked fine until yesterday. A breaker kicked off, I reset the breaker and now dryer will work it just doesn't heat up. There is no error display either.

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  • 32 Answers

Your heat strip has burned out, shorted against the frame, and kicked the breaker. Take off the back, it is not hard to replace. Be sure all breakers are turned off.

Posted on Apr 22, 2009

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Neptune dryer has power but will not spin.I hear a faint click comming from the left side. model#MDE9700AYM


An electric Neptune clothes dryer, like most electric clothes dryers, has two circuit breakers: one for the drum and another for the heating element. Both breakers need to be in the "on" position for it to run properly. Go to your main circuit box. Reset both of the dryer's circuit breakers to the "on" position. If one of the breakers trips again, there's a problem with the dryer component that it operates. Contact a dryer repair technician to evaluate the machine's condition.
The lid switch is a small latch located on the interior of the door frame on your Neptune clothes dryer. It keeps the door securely shut when the dryer's on to prevent injury should you open the door and reach inside while it's turning. If the lid switch becomes damaged, the dryer won't turn on even though its lights might work. Run your finger over the lid switch and listen for a clicking sound. If you don't hear a sound when the latch is compressed, it's faulty and needs to be swapped out.

The thermal cut-off is a heat-sensitive safety feature on a Neptune clothes dryer that shuts off the heating element if the dryer overheats. After it activates, it can't be reset; you must replace it. Until it's replaced, your dryer might only partially function, so while its lights might turn on, the dryer might not spin or heat. Don't exchange an old thermal cut-off for a new one until you first determine what promoted it to trip, otherwise your dryer likely will overheat again.

Oct 19, 2012 | Dryers

1 Answer

Maytag neptune stacked MLG2000AWW wont heat


It's either the fuse, heating element, thermal cut-off or thermostat

May 20, 2012 | Maytag Neptune MLG2000A Front Load Stacked...

1 Answer

Maytag Neptune wont heat up what is problem


We just converted my neptune gas dryer to propane. It ignited yesterday but we could smell propane. So, my husband fixed that ,now it won't ignite and heat up

Nov 10, 2011 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

My maytag neptune dryer is not heating and drying clothes


Hi,
  • Check to see whether there's power getting to the dryer. Is it plugged in? Check for blown fuses or tripped circuit breakers--your dryer uses two fuses or circuit breakers. The dryer could tumble but not heat if only one of the two fuses is blown. If you have circuit breakers, one of the two circuit breakers can trip, even if the two for the dryer are connected.

  • Often a dryer heating element burns out, but doesn't trip the circuit breaker or blow a fuse. The heating element is simply a long coil of special wire. You can check it for continuity with an ohm meter. No continuity means the element is bad and you need to replace it--electric heating elements aren't repairable.

  • A common problem is for the main wiring connection from the house, at the dryer, to burn and break its connection. Because the dryer can still tumble with partial power, the connection may be only partially defective. You may need to replace both the power cord to the dryer and the terminal block inside the dryer that the wire is attached to.
You can take your unit to nearby service centre if you find all the above are working fine.

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1 Answer

Maytag Dryer causing circut break


I bet the have the high limit too close to the frame. Its shorted, my guess, how good do I guess?0dedbc5.jpg

Mar 17, 2010 | Dryers

1 Answer

Maytag MDE9700AYW electric dryer doesn't stop in sensor dry mode.


The link below contains the service manual. Detailed Troubleshooting begins on page 10.

Good luck

MDE9700 Service Manual

Sep 22, 2009 | Maytag MDE9700AYW Neptune 174 Electric...

1 Answer

NO POWER TO DRYER???


Hi there, you are experiencing a power supply board failure. this board may have used all its life up and unfortunately, it will have to be rebuilt or replaced.

Feb 05, 2009 | Maytag MDE9700AYW Neptune 174 Electric...

1 Answer

Dryer drum wont turn


These units use two circuits to operate. It is entirely possible that the circuit breaker for one is open. The breakers are linked units...generally 30-40 amperes. Turn both off and then on.

Dec 20, 2007 | Maytag Neptune MDE5500AY Electric Dryer

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