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Printer will not feed paper

My canon Pixma ip5000 will not feed paper throw when I press print. It is a top feeder and I hear the rollers going put it will not grap on to the paper. I have tried unpluging it and re-pluging and it didn't work.

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Re: printer will not feed paper

Hi, Take the ink out, tip the printer upside down and give it a good shake! The problem is nearly always, something stuck in the rollers. Let me know how it goes!

Posted on Sep 23, 2007

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Why doesn't paper feed after "print" instruction? Printer merely makes a mechanical noise and states "paper out" condition.


There are lots of reasons why this would happen:

Foreign object (could be very tiny)

Any power lights flashing ?

Paper feed rollers may need cleaning - try (from Canon Support):

1. Ensure that the printer is turned on. If any paper is loaded in the printer, remove it.

2. Select which roller to clean, the auto sheet feeder's or cassette's, by pressing the <Paper Feed> switch on the printer.

3. Hold down the <Resume/Cancel> button; when the Power lamp flashes green three times, release the button. The paper feed roller will rotate as it cleans itself.

4.. Repeat step 3 twice.

5. Load three or more of A4 or letter sized plain paper in the auto sheet feeder or cassette, as selected in step 2.

6. Repeat step 3. The paper that is loaded in the printer will be fed through the printer and ejected.

7. If printing problems persist, repeat step 6 up to three times.

Could be a hardware error and the printer would need servicing - still under warranty ?? If so, return to Canon for repair or replacement.

Hope this helps.

Jul 05, 2010 | Canon PIXMA iP5000 InkJet Photo Printer

1 Answer

Feeder problems with Pixma 9500

By having a certified technician do a cleaning on the feed rollers this should fix the problem.

Jun 04, 2010 | Canon PIXMA Pro 9500 InkJet Photo Printer

1 Answer

I have a canon pixma mp780 all in one printer. It keeps saying add paper but the paper tray is full.

Check the feed switch, you can put paper in the bottom tray or the top feeder and you press the feed switch to change from one to the other, when the rollers are dirty and paper doesn't pick up you also get that error.

Jan 14, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Canon Pixma 5000 - paper feeds such that one side goes in faster

Your rollers are not up at that side, try manually raise them up to see if that helped.

Nov 24, 2009 | Canon PIXMA iP5000 InkJet Photo Printer

1 Answer

Paper out canon pixma ip200

Either you have selected the wrong feeder, it can feed from the back or the front tray, the little green light shows which tray is selected. If you have paper in both, the feed roller may need cleaning since it gives that error if paper doesn't get picked up.

Sep 01, 2009 | Canon PIXMA iP2000 InkJet Printer

1 Answer

Hp officejet, pro k5400 printer,when printing i get lines top to bottom on print,about 1 inch apart,tryed print head cleaning,changed the cartridges .need help ,top to bottom,only on...

That is ink or dirt on the rollers, you need to clean them by lifting the lid, as if you were putting new ink in, and wipeing the rollers that the paper runs through.

Jun 09, 2009 | Canon PIXMA iP5000 InkJet Photo Printer

2 Answers

Not feeding

Have you still getting the problem, have you done cleaning of Cartridge, its nozzle and Contact strip.. then cleaning of Printer roller or carriage rack.. Do a Service of it or get it done by Technician.

Also check the feeder tray.. to grab paper one by one by printer.. Manually

Take all updates for printer and OS.

Oct 31, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

Canon PIXMA MP600 printer - paper feed

Issue: Paper feeds skewed
Solution: Clean The Paper Feed Rollers Using The Operation Panel - MP600

Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for here additional information.

  3. Press the <HOME> (A) button.


  4. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Settings], then press the <OK> button.

  5. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Maintenance], then press <OK>.

  6. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.


  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2.

  9. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press <OK>.


  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)

    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
The above illustration shows a PIXMA MP500


The above illustration shows a PIXMA MP500

Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click here to return to step 2

May 31, 2008 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Paper kam that wont clear

Canon Pixma IP5000 kept giving the blinking yellow light 3 times. Could not find anything. I tried the manila folder forcing a manila folder in on power up through the top feeder as suggested for another Canon Pixma. The folder kind of jammed and pushed it back out of the feeder. And out came a small piece of postit. Couldn't see it so it was somewhere inaccessible and unviewable. The bigger paper was enough to loosen and expel it with the manila folder. I'm guessing the people who put the higher mil (thicker) paper through, clear what ever is causing the problem even if they don't see what is ejected or forced out. Don't know if this will work for you but it thats what happened and the printer works fine now.

Dec 24, 2006 | Canon PIXMA iP5000 InkJet Photo Printer

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