Question about HP Pavilion dv4000 Notebook

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Hpdv4000 keeps restarting and cd drive isnt being detected

My hpdv4000 isnt detecting the cd-rom drive. The pc keeps restarting wih an error saying that system files are missing. I wanna clean install my os but thats impossible as the cd drive isnt being detected. In the HDD self test i pass the quick test but fail the comprehensive test. I need step by step instructions of what i should do.
Lisa Joseph

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First are you following the instructions from HP. The reason whys is that the CD drive should be picked up while the computer is doing a self test in POST. You may have to look into the bios to see if its there, If its there then technically it should work with recovery disk. As far as I could see I this unit dose not have a recovery partation so you will have to reinstall it using a cd drive. Worse case will be using a USB drive if your BIOS supports it.


The following is HP's instructions to reinstall.
Follow the steps below to reinstall your operating system:

  1. Connect the AC adapter and turn on the notebook PC.
  2. Insert the OSD into the CD or DVD drive.
  3. Press and hold the Power button for five seconds to turn off the notebook.
  4. Press the Power button again to start the notebook.
  5. Press any key to boot from CD when prompted. The Welcome to Setup screen is displayed.
  6. Press the Enter key to continue. A Licensing Agreement screen is displayed.
  7. Press the F8 key to accept the agreement and continue. The Setup window is displayed.
  8. Press the Esc key to continue installing a fresh copy of the operating system without repairing.
  9. Press Enter to setup the operating system.
  10. Press C to continue using this partition.
  11. Select Format the partition using the NTFS file system (Quick) and press Enter . A caution is displayed that formatting this drive will delete all current files.
    • To cancel this procedure press the Esc key on the keyboard.
    • To continue with reformatting your hard drive press the F key on your keyboard.
  12. The reinstallation process begins and may take several minutes to complete. The notebook restarts into Windows after the process is complete.
    NOTE: When prompted for the product key, refer to the Microsoft Certificate of Authenticity located on the bottom of the notebook.

Posted on Apr 22, 2009

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Posted on Jan 02, 2017

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