Audiovox D1998 portable DVD player will no long read disc.

This of course may not be the exact same thing, but mine did the same thing. Sounding like it was loading, but in fact pressing the open button it I could see the disc not spining at all (normally you would.) With the power off of course. I took all the bottom screws out (where ever the arrow points to a screw) including to the display. There is one ribbon cable easily disconnected. I lifted the mount the DVD sits on and reseated it. I put a disc in it, turned on the power and the disc turned. Great I thought. I reconnect the cable, put the screws back in - and its working.