Question about Tomtom Go Plus GPS Receiver

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Tomtom 500 Both my PC and laptop will not recognise my tomtom on XP using a USB cable

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  • Anonymous Jan 17, 2009

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Hi, you must load tomtom home software on your pc or laptop before connection the device to the pc.

Posted on Nov 29, 2007

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Posted on Jan 02, 2017

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1 Answer

USB cable problem


Try using a different usb cable and try using a different usb port on your laptop.

Aug 18, 2012 | HP Pavilion Computers & Internet

1 Answer

Hello, We recently purchased a Tom Tom 140s, used it two times and it went out on the second time we used it. We cannot get it to start again. Any suggestions?


Try a soft reset first - hold the on button down for 20-25 seconds to do this. Most of the time this will fix starting issues.

If the tomtom still won't start you need to connect to your computer via usb cable and start tomtom home (downloadable from the tomtom website) - an auto update should fix it if the tomtom is recognised.

If tomtom home cannot recognise it (shows no device connected) contact tomtom customer support who will send you a software reset - then eventually you wil be back up and running!

Nov 15, 2010 | Tomtom ONE 140 GPS Receiver

1 Answer

I can not connect to my pc using usb cable. PC is running win XP


get the latest version of TOMTOM home.
Uninstall your old version and then run the new one.

Make sure the GPS is off and that TOMTOM home is running before you connect the GPS

Make sure you are also using either the cable that came with it or a slightly shorter one (don't use longer ones)

Once you have done that power up the GPS.

TTH should find the device.

If not let us know and we will endeavour to help further.

Sep 10, 2009 | Tomtom ONE GPS Receiver

1 Answer

Does not recognise the sd card


This is a common error ans is usually caused by the card not being formatted correctly

A card reader/writer on you PC is the best option

If you can plug the card in somewhere other than into the Tom Tom.
Even a card reader attached to the PC vai a USB cable will work

The computer will see the tomtom as a USB drive that can be accessed like a flash drive.

You need to format it either as "FAT or "FAT16" using the reader
In either my computer or windows explorer right click on the card (propably listed as removable drive)

Select FORMAT and use one of the FAT options above.

Plug your tomtom into the pc but don't run the tomtom home software
If the tom tom asks if you want to connect to computer say yes
Now Simply copy all of the files on your tomtom to the new card.

Once you finish doing the copy, you should be able to insert the card
If you need to add any maps voices etc then disconnect the tomtom from the pc and start the tomtom home software, then connect the tom tom to the pc.

Many tom toms will accept up o a 4gb card (but not micro versions)

Aug 21, 2009 | Tomtom ONE XL GPS

2 Answers

My USB device is not recognised


try to plug it to a fresh windows xp. install your driver and i think that would be recognizable by your computer. i had the same problem just like yours with my computer but after i format my pc and installed a new windows xp service pack 2 with other drivers, it is now detectable. hope that helps!


CHARCOIS

Jul 28, 2008 | Sony Handycam DCR-TRV17E Mini DV Digital...

3 Answers

PC does not recognise TomTom


Dont use a HUB, connect it directly to the PC.

Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.
contact them about the problem...

http://www.tomtom.com/support/support.php?ID=2

Sep 03, 2007 | Tomtom One Europe v2 GPS Receiver

2 Answers

My XP Media Center PC does not recognise the scanner


Your USB ports on your computer may be bad. Do other devices work if you plus them into the same USB port? You can try plugging the scanner into another PC with USB ports. If it works in the other PC, then that points to the original PC's USB ports. You can try buying an add-on USB port or using other USB ports on the PC. If it still does not work, then there may be a problem with the USB port on the scanner, and the scanner itself may need to be serviced.

Oct 16, 2006 | Symbol CS1504 Handheld Barcode Scanner

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