Question about HP Officejet J5780 All-In-One InkJet Printer

1 Answer

Cannot receive fax

We are a small office and our HP J5780 All-in-one sends faxes fine, but we cannot receive faxes. The phone and fax are on the same line.

Please advise.

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  • jedge14 Apr 23, 2009



    Same problem. Fax and phone are on the same line, The answer phone is set to pick up on the 4th ring and the fax set for the 5th ring. Is this the problem and how to fix.



    Another hint, when the phone rings the sound actually seems to emit from the fax.



    We can send but have never received. Staples tech. useless.



    Old guy with new toy.



    Jim

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  • HP Master
  • 990 Answers

Hello sir; Try to change a cable (from phone jack to printer) see what happen.

Posted on Apr 22, 2009

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HP J5780 problem receiving fax-I can send faxes but not receive them. Phone is connected and works fine on incoming calls


Hi there
Click LINK= http://www.4all2sell.com/pdf/HP-Officejet-J5730-J5740-J5750-J5780-J5785-J5788-Manual.pdf

You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(../wysiwyg_rte_2/misspell.gif) repeat-x scroll center bottom; } There would not be problem in phone line. please slect slect appropriate option in data fax mode.
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